Nile Cargo Carrier

Elizabeth Richmond

Terrible experience. I mailed 15 boxes in November 2021 and requested air shipping (was prepared to pay the additional costs). They promised air shipping but actually put it on a boat. The packages I mailed in November just now got there (June 2022). More than that, I was not provided adequate paperwork for dropping the boxes off in St Louis. The customer service was unhelpful at best and outright incorrect at worst. Additionally, we arranged for the packages to be delivered within Uganda and this didn't happen for all of them (some had to be picked up) and the recipients were charged a fee for the delivery even though we already had arranged for that.

Paula Westcott

I've shipped to Uganda twice using Nile Cargo. At first I wasn't sure about them. They came through. The delay in shipping was due to weather. The second time I shipped to Uganda, the boxes arrived in a timely manner. No problems. The tax is outrageous, but that is the government, not the company. I'll use them again. Still less expensive than other companies.

Randy Bbosa

Shipped my packages to Uganda with great service. Wilson is very clear with pricing and time. I enjoyed his humor and integrity. Doing business again with him. 10/10

Ishmael Dean

My experience: I gave it a star for the name only. First time user I prepaid my shipment (2 containers) from TX via MA to Kampala, UG in March 2019 it’s now September 2019 and my containers have not been received yet. They don’t answer phone calls even when you leave a message. Apparently in Kampala in the last 6 weeks it’s stories of “you, come back next week”. I cannot stress enough how people like this put a stern on building business relationships in a place that needs most. Now I’ll have to go back to using my guy in Kenya instead and I’ll eat the cost to get it to Kampala.