Ophthalmic Consultants Boston

MICHAEL GIANNASCA

This is my 6th time here with my Mother we come at 10:10 for her 10:45 appointment she get seen by an attendant about a half hour of her appointment time then it averages 2 to 2 and a half hours to see the doctor I’ve asked and complain about the wait several time on our past visits This practice over book patients and has no regard for the patients I would not recommend this practice

Diane Dillon

I Had a 1pm appointment with Dr. Rapoza at OCB in Danvers. I arrived very early and was told that I will not be seen early due to the doctors are running late today; according to their schedule. I had no problem waiting because my MBTA Ride was not picking me up until 2:44pm. I waited around for quite some time and could hear other patients frustrations from waiting long periods of time themselves to be seen. I quickly realized that it was getting late. I thought by letting the office manager know that, (I needed to be on time to meet The Ride going home at 2:44pm.), I needed to be seen soon, (They had not even dilated my eyes with drops yet!), or I would need to leave. (I had a 2:44pm pick up time from The Ride.) I was told that I could not be seen by the doctor in time to catch my ride home. I never did see Dr. Rapoza today and, (I just want to share my experience with others.), I will not be returning to this OCB in Danvers going forward. What took place today is UNACCEPTABLE! Patients BEWARE!

Derek Carrion

Called to get temporary contacts because I needed a new prescription they wouldn’t give me any temps or trial lenses Until my appointment forcing me to wear one day lenses for a month straight sleeping with them and everything called pearl vision they got me in right away and gave me trial lenses will never go back here again or eccomend anybody to go here they told me there was nothing they could do for me but yet as soon as I called pearl vision they helped me right away without giving me a hard time