Walmart Vision & Glasses

Samaya Saab

very unprofessional. spent two days calling the vision center and walmart to see if i could just talk to someone from there to see where my contacts are that i ordered two weeks ago. after two days of calling, when someone finally answered, my contacts that were promised in ‘definitely less than a week’ hadn’t even been shipped from the warehouse. it would’ve been fine if i hadn’t been traveling overseas in less than 12 hours. but i relied on walmart and they let me down.

Moose -

Jazmin has the absolute worst customer service. Called for simple questions of if I could schedule an appointment today and when the next opening would be and she gave me attitude. And said to me “the doctors not in on Saturdays” like I should have known that! I do not work there so I would not know this and it’s also not posted on the website! I simply said oh ok do you know when the next opening would be? She blurted out Tuesday with no time so I asked what time, placed me on hold. Came back with time that didn’t work for me and I politely said that would not work for me but I do want to schedule as soon as possible. Asked her how much an appointment would be for contacts without insurance, again she gave me attitude and said she didn’t know and then blurted out $140. These are simple questions that the associates should be able to answer and are there TO answer! Gosh!!! I would leave negative stars if I could! I just had simple questions that aren’t posted on the website that literally says call if you have any additional questions!!!

Steve Grasso

Joshua and crew were great. Arthur was very knowledgeable, understanding, and helpful. I recommend them to everyone I can.

karen gallagher

My mom had a fall today and bent her eyeglass frame. The staff could not have been more helpful in getting her frame fixed. Always a positive experience at this location. I wish I got the gentleman’s name that help me. Please know that your compassion meant a lot . Thank you 😊