Staples

dntworrie boutit

Waited 20 minutes for an employee to get a product from the back only for it to be out of stock. They offered me a lesser product that is not equal. Last time a bought a gift card here they did not activate it and didn't refund it also. Screw the big box office supply stores in shopping elsewhere now

Walter Hish

Was just there to buy a laptop but not one of the children working would get off their phones you just lost my 700bucks today

eurospecs usa

Went to get SodaStream CO2 refills. Brought in the empty tubes for exchange. Front desk told me there were no refills in stock behind the desk. I asked if I could get one from the shelf. Assistant said the ones out on the shelf were a "different design" to the refill ones so I couldn't have one of them as a refill. He then said I could buy one off the shelf for $30. Thanks for nothing!

Richard Mitnick

Sunday, Aug. 4th, 2019-I am sorry I didn’t get the manager’s name, (I believe he was a manager), to extol the virtues of the great service he provided me today. I had gone in to return some Staples CD labels that I didn’t realize were for Windows, and I own a Mac. At the same time, my wife needed a certain pencil. The store was busy with back to school shoppers. He came over to me, first went to try to match the pencil with the closest to the one my wife needed. Then we went to the computer to see if there was any CD labels that I could get with the Mac OS. He only saw Windows versions available. Not satisfied with that, he called a young tech savvy employee over. He explained that what I had purchased would work for me. Just go to the Avery web-site and enter the template number that was on the Staple’s product. I came home, anxious to see and thinking that the way things often go, I’d be returning to the store for a refund. Instead, everything worked flawlessly. I printed my labels without a hitch. Verdict: Staples saved a sale. The manGer and staff didn’t just look at the slip, hand me a refund and seem indifferent. I made comment to this manager how impressed I was, as he was trying to help me. He said, formerly, he had a tedious, back-breaking job at Wal-Mart. He loved his job at Staples. This is why I took the time and effort to share this story. A good person that cares is a total asset. I have left with a very positive impression of Staples in Westfield, MA. I WILL be telling others. Thank you!