Stop & Shop

Karen Dauer

Stop and Shop has a great store in Franklin. Clean. Well managed. Well stocked. They seem to have everything. Their prices seem to be a bit more reasonable than a few years ago. The check out clerk at self check out was very helpful.

Anastasia Siryk

My friends and I went through self-checkout and were confused as to how to void out products. The workers quickly came to our assistance and even offered to put our items back even though they closed in 10 minutes. I then, sadly, forgot my debit card and a teen girl tried as many options as possible so I would be able to pay by entering my whole debit card number. I was unable to do this, but she again offered to put back each of my items with 5 minutes remaining in her shift. The workers were so sweet and accommodating. Very pleasant experience, will return soon with my debit card this time! P.S. The dog food section was very extensive and full of options for all types of dogs, as well as the bread section. Equality, am I right? Unfortunately the Fun Dip section was scarce and non existent, but life goes on! Thank you very much.

KAnne M

I’ve shopped here for over ten years. It’s never been worse. The “in stock” items listed online never match what’s in the store. Specials and sale items are almost always sold out, no matter when you go shopping. Shelves are chronically empty of very ordinary, popular items that shouldn’t be out of stock on a weekly basis - there always seems to be a version of what you need in stock, but it’s almost always the most expensive option. There have been multiple times I’ve found products on the shelf already expired - by days, sometimes months - produce that’s moldy, or gotten home with an item to realize it’s packaging was ripped or torn just enough to not be noticed, but enough to render the item moldy or spoiled. The quality of their meat products are horrendous- organic, 99.9% fat free, it doesn’t matter. Everything is full of tendons and fat. Meanwhile over at Shaw’s and/or Big Y, their shelves are constantly stocked, they offer quality produce, and similar if not better pricing.

Erica Lerch

I used the pick-up service at this store for the first time this week. I was pleasantly surprised to find that placing an order was incredibly easy. I was also delighted to find that everyone I talked to at the store about placing an order was very courteous and helpful. They were very patient with every single one of my questions. They brought out my order very quickly, and I was very grateful not to have to walk around that big store with an injured foot. Many thanks to all of the kind people there!