Casella Waste Systems

Category: Garbage collection service in Oneonta, New York

Address: 49 Lower River St, Oneonta, NY 13820, USA

Phone: +16076434090

Opening hours

Sunday: Closed

Monday: 7AM–6PM

Tuesday: 7AM–6PM

Wednesday: 7AM–6PM

Thursday: 7AM–6PM

Friday: 7AM–6PM

Saturday: Closed

Reviews

Toya Lane-Bowden

Apr 9, 2022

The website says they close at 6pm. I've gone there twice and it was closed when I arrived at 330pm. Please change the website times. Thank you

John Moffett

Feb 18, 2022

Recycle can was moved about 10 to 15 feet (still along the same sidewalk) from garbage can due to high winds and they did not empty the recyclables. When I called they said they will ask dispatch to check with the driver to see what he has to say. That is plain lazy in my opinion.

Suzy Wheat

Aug 24, 2021

Every Tuesday (for years) I am woken up at 5:20AM and cross my fingers that my 1 year old doesn’t wake up or my dog doesn’t start barking because of Casella. I understand garbage trucks are noisy but why in the heck are you at my neighbors this early? It’s not like we live in the city, we are in a rural road that maybe sees 25 cars a day. God bless the people who get to hear this racket even earlier; unless my neighbors are the first of the day??

Jacqueline Stary

Sep 21, 2020

Since my husband and I have been using Casella for the past four years, the prices continuously go up every single month. As if that wasn't annoying enough, there's more. We recently moved and before we moved my husband contacted them beforehand to tell them exactly the day of moving. They said everything was all set and they would be picking up the garbage and recycle cans from our old place. They very quickly dropped off the new cans to our new house but they have still yet to pick up the cans from our old apartment. We have been religiously paying our bills online and then today we received a letter in the mail saying we owe over $60. For what?! Have we been paying for the old apartment and our new house?! We haven't even lived in our new house for a month, so how is the bill so high?! We were told this was taken care of and it's not. Once this is cleared up, we will be taking our business elsewhere.

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Questions & Answers

How should I properly recycle large items that won't fit inside my container?

Casella Waste Systems | Sep 8, 2021
Casella Waste Systems | Sep 8, 2021

Please call 800-CASELLA to schedule a pickup if you have large materials that do not fit inside your curbside container.

What are large rigid plastics?

Casella Waste Systems | Sep 8, 2021
Casella Waste Systems | Sep 8, 2021

Items made of plastic, which include laundry baskets, 5-gallon pails, plastic chairs and general household items.

Can I put grocery bags into my Zero-Sort recycling bin?

Casella Waste Systems | Sep 8, 2021
Casella Waste Systems | Sep 8, 2021

No. Plastic bags or films of any kind are not accepted in Zero-Sort recycling. To recycle grocery bags, please bring them to a participating grocery or retail store near you.

Do I need to bag my Zero-Sort recycling?

Casella Waste Systems | Sep 8, 2021
Casella Waste Systems | Sep 8, 2021

No. Do not place your Zero-Sort recycling into bags. It is preferable that your recyclables be placed directly into your Zero-Sort recycling container.

How should I prepare my recyclables?

Casella Waste Systems | Sep 8, 2021
Casella Waste Systems | Sep 8, 2021

Recyclables should be rinsed clean of any food waste. Corrugated cardboard boxes should be broken down into 18" x 18" max pieces. Lids and caps can remain on empty plastic bottles. DO NOT tie newspaper or cardboard with twine.

If I cancel my service or place my account on hold prior to the last pickup of the month, will I receive a credit?

Casella Waste Systems | Sep 8, 2021
Casella Waste Systems | Sep 8, 2021

Our billing is monthly so if you have any service during the month you will be billed for the entire month.

Does trash need to be separated from Zero-Sort recycling?

Casella Waste Systems | Sep 8, 2021
Casella Waste Systems | Sep 8, 2021

Yes. Items that can't be recycled should be tossed into your trash container. Your Zero-Sort recycling container is for recyclables only - paper, cardboard, plastic, glass, and metal cans. Please do not place any trash items in your Zero-Sort recycling container as this can cause contamination.

The household hazardous waste day planned in my community was just cancelled due to COVID-19. What should I do with my hazardous waste?

Casella Waste Systems | Sep 8, 2021
Casella Waste Systems | Sep 8, 2021

Please store all hazardous waste, including batteries, in a safe place in your home until there is a rescheduled household hazardous waste day in your community. It is very important that household hazardous waste NOT be disposed of as regular waste in your bin.

What is Zero-Sort recycling?

Casella Waste Systems | Sep 8, 2021
Casella Waste Systems | Sep 8, 2021

Zero-Sort recycling is Casella's state-of-the-art process, which enables all recyclables - paper, cardboard, plastic, glass, and metal cans to be collected in one container eliminating the need for you to separate recyclables.

I saw Casella placing both trash and recycling in the same truck. Are the materials being mixed together?

Casella Waste Systems | Sep 8, 2021
Casella Waste Systems | Sep 8, 2021

Great question! On many of our routes, Casella operates what are known as split-body trucks. With a split-body truck, the trash and Zero-Sort recycling are dumped into the same opening on the truck but are separated by different compartments. These modernized vehicles keep the trash and recycling separate and facilitate the collection of both materials on the same trip.

Is there a set time each week my trash and recycle will be picked up?

Casella Waste Systems | Sep 8, 2021
Casella Waste Systems | Sep 8, 2021

Unfortunately, there is no set time. Please place containers at the curb the night before your scheduled pickup day.

Should I still be separating my waste from my recycling? Are you going to be combining my trash and recycling in one truck?

Casella Waste Systems | Sep 8, 2021
Casella Waste Systems | Sep 8, 2021

We will still be collecting your waste and your recycling separately at this time, and there is no anticipated change in your level of service.

Can I put construction debris in my trash container?

Casella Waste Systems | Sep 8, 2021
Casella Waste Systems | Sep 8, 2021

No. Trash containers are intended for municipal solid waste (household trash) only. For disposing of construction debris please call 800-CASELLA to discuss renting a dumpster.

I (or a member of my household) have been diagnosed with COVID-19. Will you still pick up my waste and recycling? Is there anything special I need to do?

Casella Waste Systems | Sep 8, 2021
Casella Waste Systems | Sep 8, 2021

The guidance we have received from OSHA is that regular waste generated in a household where someone has been diagnosed with the coronavirus is to be handled as we manage all waste, following normal safety precautions and wearing personal protective equipment that all of our drivers and helpers have on daily. There will not be a change in your service, and we wish you well.

Should I be bagging my trash, or leaving it loose in the container? How about my recyclables?

Casella Waste Systems | Sep 8, 2021
Casella Waste Systems | Sep 8, 2021

Please bag all of your waste materials and put the bags in your container. We request that you not bag your recyclables, as it creates issues for our recycling center sorting lines.

I normally bring my household hazardous waste to the local transfer station, but I am anxious to go to the transfer station now. What should I do with it?

Casella Waste Systems | Sep 8, 2021
Casella Waste Systems | Sep 8, 2021

Please store all hazardous waste, including batteries, in a safe place in your home until there you feel safe going to the transfer station. It is very important that household hazardous waste NOT be disposed of as regular waste in your bin.

Will there be changes to my service day during the COVID-19 crisis?

Casella Waste Systems | Sep 8, 2021
Casella Waste Systems | Sep 8, 2021

At this time, there are no anticipated service changes to your normal collection schedule. We will alert you via a phone call or message if there will be changes in the future.

When is garbage and recycling bin day?

Sandra Ramp | Sep 9, 2019
Ray Wiswell | Sep 9, 2019

It depends on your location. You may want to call Vets customer service and they should be able to answer it for you.

Can I bring kitchen waste?

Lori Wheelhouse | Sep 9, 2018
Patrick Fling | Sep 9, 2018

What do you mean kitchen waste?

Is styrofoam recyclable?

Jerri Dobler | Sep 9, 2018
Patrick Fling | Sep 9, 2018

No it is not

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