The UPS Store

Melissa Combes

The staff here is top notch. Today Brian went above and beyond to help me return all the hats I bought on Amazon. I could have used the DIY kiosk, but he offered to help me even though I had a ton of packages. He was helpful, friendly and fun!

Amanda Saling

We have always had a good experience at this store! Recently, they went above and beyond for us when we had an important package going out!

Will G

The other negative reviews are accurate. Staff is unprofessional and not knowledgeable. You walk in and no one bats an eye as some are standing around on their cell phones. Girl that processed a shipment for me lacked professionalism, took her phone out and texted someone or something in the middle of the transaction, didn’t know answers to very basic questions. The staff clearly is not happy working there and seems to be their first job for many of them. Whoever the store manager is is apparently not doing a good job as a manager. Would not recommend this place.

Josh Kroeplin

The employee with the blue/purple hair has HORRIBLE customer service and communication skills. I asked to use tape gun that was on the counter and another employee said yes. The employee with blue/purple hair then told me "do not touch that tape gun again". I advised i already asked permission and she did not care. She belittled the other employee on front of everyone "i have told her not to do that before." Dont ever talk to customers like that! Yall should be embarrased to have someone like that working customer facing. From the looks of these reviews, seems as though I am not the only one. Do better!!!