BayCare Medical Group Riverview

Mozhgan Noori

MD running 40 minutes late, rescheduled for next day. MA/LPN EXTREMELY CURT AND RUDE. Nicole proceeded to go outside exam room to talk negatively about me in the middle of the hall in front of other patients as well as right outside room where i was so that i could hear the staff. I went into the hall to ask them not to talk about me in front of me or other patients, highly unprofessional and childish behavior by all staff. Was told to be respectful by a staff, have no idea who she was!! She motioned with her hand to leave if I could not be respectful even though her staff were openly talking about me in the hallway. As someone who has supervised/educated medical staff For many years as an RN and NP it is good practice for staff to have regular retraining staff on proper treatment of patients. FYI: I simply asked the MA not to pump blood pressure cuff too high since I have low blood pressure. She stated “Ive been doing this for 11 years so I know what I’m doing, don’t tell me how to do my job.” Only reason I will return to this office is for Dr.Sailers who is highly professional and empathetic. He was annoyed that there was no medical history listed from the information i entered online.

ashley adevai

We moved here from Michigan, this is by far the worst health care I’ve ever experienced. I’ve been sick with a nasty cough and I’ve been worried about it setting into my lungs, so I called for a sick visit “soonest” they can get me in is in 2 weeks… for a sick visit. It makes no sense. What’s the point of waiting 6-7 months for initial visit to become “established” just to not be able to get into see a doctor? Just sad I wonder how many people have extremely bad health concerns and just CANT get into a doctors here.

Robert Becker

The only reason I'm giving a 2 instead of a 1 is the my primary, Dr. Ok is a wonderful doctor. Now trying to go see a doctor when you need one is another story. If your sick or something is not right, you want to see your doctor soon. Well I needed to see my doctor and the next available appointment was 3 months away. Ridiculous. Had to find a new primary outside of Baycare Primary

Peter Cavada

Dr. Laganella is fine, as long as you can get to see him. The office personnel is the worst, they mislead patients with incorrect information. and never have an appointment available, not to mention the rude and demeaning response. it's impossible to get an appointment unless its 3 or 4 months ahead of time. Not sure about the rest of the people, but I am not a motorized vehicle that can schedule service in advanced, with no issues. I have even spoken to office manager, and got nowhere. I am presently seeking other medical facility. Hopefully this new Doctor and facility will be more willing to take care of patients. What ever happen to serving the customer? or for that matter the health system.