Hillside Family Medicine LLC & Occupational Medicine

Melissa Rappleye

We used to be patients about 6 years ago and really liked their office and found their prices good. We just moved back and were eager to get reestablished there, but were shocked at how expensive they had gotten. Especially for my husband was is diabetic. Just simply being diabetic they will charge you more every visit. His work and visit was 3 times the price of mine. We both went in for new patient work and labs. I paid my co pay and was good, he paid and was charged over $300. I will say though that their x-ray was affordable. I got my knee looked at and it was about $80 after insurance, which isn't horrible. They are a wonderful one stop shop of medical options, but we can't go there is they are going to charge my husband a higher level visit for simply being diabetic... even when he comes in for just the sniffles.

Shelley South

I am new to this clinic and see Dr Stewart. I started going here because my Dr retired and I heard about their stance with helping COVID patients. I had COVID before seeing them and my Dr said I couldn't be seen and there was nothing to be done. A year later I contracted COVID again and Dr Stewart saw me in person, gave me many options for my recovery. We selected one and it was very successful. I am very grateful, I was very ill yet I felt cared for and am doing great. She is a champion in my eyes, a leader in her field and a woman to be admired. Thank you for your strength our community needs more Dr's like Dr Stewart.

J P

My appointment today was canceled mere hours before my scheduled time. The office staff said that I owed 85 dollars for an appointment I missed in May and could not be seen. There was no mention of this when I made the appointment. Regardless, in May I was forced to cancel my appointment due to an emergency. I canceled several days before the appointment time. On the day of that May appointment I received a message about my appointment. A family member stopped by their office to clear this up and was told that they had dropped the ball on their end and I would not be charged. I have voicemail text from their office stating this is what happened. Now, 6 months later I am being told I owe for the May appointment. Very unethical and unprofessional.

Jeremiah Bell

Our family of five has come her for our medical needs for the last five or six years. I have been here a few times already with my older two children this school year. When our youngest daughter came down with strep, I called at 8:00 (when they open) for one of their same day appointments. I was told "sorry, your daughter hasn't been here recently enough to get a same day appointment." They explained that it did not matter that she needed a simple test and prescription for a painful and potentially dangerous condition that she has right now. What was important was that the youngest daughter has not been to Hillside Family Medicine in three years, and they can charge a much higher fee if they classify her as a "new patient" and do a new patient appointment. (Of course, they did not explain it in financial terms. I am reading between the lines.) The new patient appointment takes a lot longer, and they cannot schedule those as part of their same day appointments. On a positive note, the medical staff have always been great.