Address: 28 S Gateway Dr, Fredericksburg, VA 22406, USA
Phone: +15404793593
Sunday: 10:45AM–10PM
Monday: 10:45AM–10PM
Tuesday: 10:45AM–10PM
Wednesday: 10:45AM–10PM
Thursday: 10:45AM–10PM
Friday: 10:45AM–10PM
Saturday: 10:45AM–10PM
James McDonald
Service continues to be terrible. For some reason no one wants to use the pick up shelf. Instead we stack them over the workers making the meal. Continue to not have entrees ordered on app. This has happened multiple times.
J Ski
I mean you can’t win with this store. I love chipotle, and usually have minimum problems at this location but I think it’s about time I say my peace. Not accepting cash randomly okay I get it. I drove 15 minutes for nothing. Oh no randomly only accepting cash? Again, 15 minutes for nothing. Oh online orders only? Again, 15 minutes for nothing. Prepare to be disappointed with this location.
Kasey Adams
I don’t have the heart to rate any chipotle with a one star but my experience today was rather disappointing. My family of 5 went in the store to pick up dinner and when we got to the guac the employees refused to serve us any guac on our meals claiming the corporate policy is that the guacamole is for “online orders only” the bin of guac was sitting in plane sight and had plenty. Needless to say for the first time in 14 years of patronizing chipotle I left empty handed. I’ve been to this location many times in the past but this experience was very disappointing.
Dominick Pastore
We stopped going to this location around the start of the pandemic because the quality became very hit or miss. The ingredients weren't properly seasoned, portions weren't right, burritos were poorly wrapped, etc. They seemed understaffed and like they were having trouble training the people they did have. We figured it might have been a temporary situation, so we tried going back today. Unfortunately, they still seem to be struggling, even though there were hardly any customers at the time. We ordered online, but 20 minutes after our food was supposed to be ready, it still wasn't out. I eventually had to ask one of the staff if they got the order, and it turned out it was just sitting there in the kitchen. And none of the items were labeled. If you're in the mood for Chipotle, I recommend passing on this location. The one about 10 minutes south on route 1 is much better.
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Yes, you can go into the restaurant place a order for takeout
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