Kay Jewelers

Category: Jewelry store in Tampa, Florida

Address: 2223 N Westshore Blvd Suite 246, Tampa, FL 33607, USA

Phone: +18133484890

Opening hours

Sunday: 12–6PM

Monday: 11AM–7PM

Tuesday: 11AM–7PM

Wednesday: 11AM–7PM

Thursday: 11AM–7PM

Friday: 11AM–7PM

Saturday: 11AM–7PM

Reviews

Ally

Jan 9, 2022

They have the best watch selection! My watch and engagement ring came from here, I’m in love with both. The staff is really helpful as well

Robert

Oct 25, 2021

I bought a ring for my wife less than a year ago and the diamond fell out and as made as it made me I wanted to give your company a chance to make right and Sabrina in westshore mall in Tampa didn't let us down. She replaced ring no questions asked and thanks to her I will continue to shop at your jewelry store. Thanks Sabrina...

Mercedes Donahue

Dec 27, 2020

Just was in to pick up a repair and my clerk was newer and had a lot of questions. She had asked an older manager looking woman with an accent for help. In front of me, other sales people, and other customers she proceeds to chastise the girl for helping me at all and that she (the clerk helping me) needed to respect people's time. Inferring that somehow my time was less valuable than anyone else's. Beyond that if she is in any sort of managerial role she should've known better then to have a private conversation out in the open like that.

Emily Rodriguez

Oct 19, 2020

About a month ago I went in for my insurance inspection. The man who helped me let me know my middle diamond was loose and would need to be sent off to be tightened. When it got back to the store, they called to let me know I could come pick it up. Their website and hours on Google said they opened at 11am. I arrived a little after 11 and the woman refused to let me in and told me to come back later because they didn't open til noon. Thankfully another employee offered to help me, but wouldn't let me come in the shop so I wasn't able to see them inspect the ring prior to giving it back to me. I had the ring less than 48 hours when I saw that a diamond was missing. I had worn the ring for a total of 7 hours since having it back. I immediately call this store (this was around 3:30pm) to let them know and the woman who answered scheduled me to come in that day at 4:15pm. I drove 45 minutes across town and when I arrived, the store was dark and the door was closed. There was note on the door that said they were on break and wouldn't be back until 4:40. I waited a bit and when I saw the woman you I had scheduled the appointment with I told her I was there for my 4:15 appointment. She refused to help me or let me in the store and told me I would have to wait until 4:40 since "they hadn't been able to take their break". Needless to say I did not stick around and went to another Kay where I was given the help I needed. Regardless of if they had taken a break or not, I don't understand why all the employees working were taking a break at the exact same time. And if I had called less than 45 minutes earlier to schedule an appointment, why did she not tell me to come at a different time? My interactions at this particular location with this specific employee have been horrible each time. It's also upsetting that when the ring was sent to the design center it wasn't thoroughly inspected to ensure all the diamonds were secure. Overall a very poor experience and I won't be going back.

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Questions & Answers

Does Kay Jewelers repair watches?

Kay Jewelers | Jun 10, 2022
Kay Jewelers | Jun 10, 2022

Yes, every Kay Jewelers can examine and repair most watches. Kay Jewelers ’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay Jewelers regardless of where they were purchased.

Can Kay Jewelers resize a ring?

Kay Jewelers | Jun 10, 2022
Kay Jewelers | Jun 10, 2022

Yes, Kay Jewelers can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Does Kay Jewelers engrave jewelry?

Kay Jewelers | Jun 10, 2022
Kay Jewelers | Jun 10, 2022

Yes, Kay Jewelers can engrave most jewelry. You can bring jewelry to be engraved at Kay Jewelers regardless of where it was purchased.

Does Kay Jewelers personalize existing jewelry?

Kay Jewelers | Jun 10, 2022
Kay Jewelers | Jun 10, 2022

Yes, Kay Jewelers can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Does Kay Jewelers replace watch batteries?

Kay Jewelers | Jun 10, 2022
Kay Jewelers | Jun 10, 2022

Yes, every Kay Jewelers can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay Jewelers regardless of where they were purchased.

Can I bring jewelry to Kay Jewelers for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | Jun 10, 2022
Kay Jewelers | Jun 10, 2022

Yes, Kay Jewelers will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Do I need an appointment to repair jewelry at Kay Jewelers?

Kay Jewelers | Jun 10, 2022
Kay Jewelers | Jun 10, 2022

No, most Kay Jewelers locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

Can Kay Jewelers repair jewelry?

Kay Jewelers | Jun 10, 2022
Kay Jewelers | Jun 10, 2022

Yes, Kay Jewelers offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay Jewelers also offers watch battery replacement and repair. You can bring jewelry for repair to Kay Jewelers regardless of where it was purchased.

Does Kay Jewelers inspect jewelry?

Kay Jewelers | Jun 10, 2022
Kay Jewelers | Jun 10, 2022

Yes, Kay Jewelers can inspect your jewelry and test your diamonds for free.

Does Kay Jewelers clean jewelry?

Kay Jewelers | Jun 10, 2022
Kay Jewelers | Jun 10, 2022

Yes, Kay Jewelers can professionally clean jewelry for free.

Does Kay Jewelers do jewelry consultations?

Kay Jewelers | Jun 10, 2022
Kay Jewelers | Jun 10, 2022

Yes, Kay Jewelers offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay Jewelers ?

Kay Jewelers | Jun 10, 2022
Kay Jewelers | Jun 10, 2022

Yes, diamond trade-ins purchased at Kay Jewelers are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Can Kay Jewelers appraise jewelry if it was purchased somewhere else?

Kay Jewelers | Jun 10, 2022
Kay Jewelers | Jun 10, 2022

Yes, Kay Jewelers can appraise jewelry regardless of where it was purchased. Kay Jewelers offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay Jewelers’ website.

Can Kay Jewelers repair a ring?

Kay Jewelers | Jun 10, 2022
Kay Jewelers | Jun 10, 2022

Yes, Kay Jewelers offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay Jewelers regardless of where they were purchased.

How long does it take for Kay Jewelers to resize a ring?

Kay Jewelers | Jun 10, 2022
Kay Jewelers | Jun 10, 2022

Kay Jewelers can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Can Kay Jewelers do custom jewelry design?

Kay Jewelers | Jun 10, 2022
Kay Jewelers | Jun 10, 2022

Yes, Kay Jewelers can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay Jewelers can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Does Kay Jewelers Outlet personalize existing jewelry?

Kay Jewelers | Jun 10, 2022
Kay Jewelers | Jun 10, 2022

Yes, Kay Jewelers Outlet can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay Jewelers Outlet also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Can Kay appraise jewelry if it was purchased somewhere else?

Kay Jewelers | May 11, 2022
Kay Jewelers | May 11, 2022

Yes, Kay can appraise jewelry regardless of where it was purchased. Kay offers appraisal services in stores so you can easily find the value of your jewelry and get documentation. For more information on jewelry appraisals and events, visit Kay’s website.

Does Kay replace watch batteries?

Kay Jewelers | May 11, 2022
Kay Jewelers | May 11, 2022

Yes, every Kay can examine and replace the batteries in most watches. You can bring watches for battery replacement to Kay regardless of where they were purchased.

Can Kay repair jewelry?

Kay Jewelers | May 11, 2022
Kay Jewelers | May 11, 2022

Yes, Kay offers a variety of repair services for rings, necklaces, earrings, and bracelets. These include prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement, chain repair, clasp replacement, earring back and post repair, and pearl restringing. Kay also offers watch battery replacement and repair. You can bring jewelry for repair to Kay regardless of where it was purchased.

Does Kay inspect jewelry?

Kay Jewelers | May 11, 2022
Kay Jewelers | May 11, 2022

Yes, Kay can inspect your jewelry and test your diamonds for free.

Does Kay do jewelry consultations?

Kay Jewelers | May 11, 2022
Kay Jewelers | May 11, 2022

Yes, Kay offers free jewelry box consultations. We also offer ideas for refurbishing or reimagining your jewelry into something new.

Can I trade-in or upgrade natural-to-natural diamond jewelry at Kay?

Kay Jewelers | May 11, 2022
Kay Jewelers | May 11, 2022

Yes, diamond trade-ins purchased at Kay are awarded the full value of the original purchase price; the purchase price of the upgrade must be double the original value or more. Please see jewelry specialist for more details.

Does Kay repair watches?

Kay Jewelers | May 11, 2022
Kay Jewelers | May 11, 2022

Yes, every Kay can examine and repair most watches. Kay’s watch care and repair services include battery replacement, seal and pressure tests, band sizing, crystal face and stem replacement, and full restoration. However, some watches have particular movements or seals that can only be replaced by the manufacturer. If your watch falls into this category, we can help you arrange for a repair through the manufacturer. You can bring watches for repair to Kay regardless of where they were purchased.

Does Kay personalize existing jewelry?

Kay Jewelers | May 11, 2022
Kay Jewelers | May 11, 2022

Yes, Kay can personalize jewelry regardless of where it was purchased. Personalization services include engraving or embedding a gemstone. Kay also offers free jewelry consultations and ideas for refurbishing or reimagining your jewelry into something new.

Does Kay engrave jewelry?

Kay Jewelers | May 11, 2022
Kay Jewelers | May 11, 2022

Yes, Kay can engrave most jewelry. You can bring jewelry to be engraved at Kay regardless of where it was purchased.

Can I bring jewelry to Kay for restoration or repairs if it was purchased somewhere else?

Kay Jewelers | May 11, 2022
Kay Jewelers | May 11, 2022

Yes, Kay will appraise, clean, service, and repair jewelry of all types, regardless of where it was first purchased.

Does Kay clean jewelry?

Kay Jewelers | May 11, 2022
Kay Jewelers | May 11, 2022

Yes, Kay can professionally clean jewelry for free.

Can Kay do custom jewelry design?

Kay Jewelers | May 11, 2022
Kay Jewelers | May 11, 2022

Yes, Kay can help you complete a custom jewelry design from scratch. Custom design services include combining a loose diamond and setting, adding custom details or gemstones, or starting with a sketch. Kay can also help you reimagine and transform an existing piece of jewelry – like turning a ring into a necklace.

Can Kay repair a ring?

Kay Jewelers | May 11, 2022
Kay Jewelers | May 11, 2022

Yes, Kay offers a variety of repair services, including prong and stone tightening, prong retipping, rhodium finishing, stone resetting, setting replacement. If you’re not sure what kind of repair your ring needs, you can bring it in for a free inspection. You can bring rings for repair to Kay regardless of where they were purchased.

How long does it take for Kay to resize a ring?

Kay Jewelers | May 11, 2022
Kay Jewelers | May 11, 2022

Kay can usually complete a ring sizing within a week. Ask a jewelry consultant for more details.

Can Kay resize a ring?

Kay Jewelers | May 11, 2022
Kay Jewelers | May 11, 2022

Yes, Kay can resize rings regardless of where they were purchased. To resize a ring, you can either walk-in or make an appointment on our website.

Do I need an appointment to repair jewelry at Kay?

Kay Jewelers | May 11, 2022
Kay Jewelers | May 11, 2022

No, most Kay locations are not requiring appointments at this time, but if you would like to make an appointment, you can do so by going to our website.

What are the Covid safety practices like here?

Anonymous | Sep 8, 2022
otto reyes | Sep 8, 2021

You have to wear a mask. Only a few people can enter at a time. You wait behind a roped off area.

Can I personalize a necklace

Ahmad Everett | Sep 9, 2018
James Thompson IV | Sep 9, 2018

I believe they do offer some prices of personalization. You would have to call to find the exact extent.

Thanks! Your answer is awaiting moderation.

Thanks! Your question is awaiting moderation.

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