Zaxby's Chicken Fingers & Buffalo Wings

Travis Nolen

This was the worst customer service experience I've ever had. We ordered five meals as dine-in, and it took five trips to the counter and 45 minutes before we got our food, only to find out that we didn't get two of the meals. When i went back up to get the rest of our food, the staff began arguing with each other about who was at fault. Not once did they apologize for the wait. They continued to argue. Most of the staff in the back appeared to be playing around the entire time. It was a terrible experience.

Tracy R

Eh. Staff was great. Food not so much. Coke wasn't mixed right from machine. Chicken fingers were dry. Chicken sandwich had almost no sauce. Fries were good. We like other Zaxby's usually, but are always disappointed with this one. We haven't had it in forever from here for the same type of reasons, but thought we'd give it another shot. Do that think we will again.

Peaches Clark

Ms. Harmony at the drive thru at 1:00 today had the nastiest attitude. She was rude, cut me off while talking several times, and then lied when I pulled up to the window to ask her a question. She got upset afterwards because I check my bag before pulling off at the window because every time, they leave my egg or cucumbers off of my Cobb salad. Guess what, no eggs. She asked for the bag back and they put half egg in 1 and the other half on my second salad. Customer service skills needs a lot of training.

PAULA

This fast food is way better than KFC I personally think! My kids chose this one over any other! The chicken is cooked to perfection and they always get your order correct! Great job Zaxbys!!!!