Avante at Mount Dora

Donna Boatwright

While some of the nurses were good to my Mom, there were aides there that were not just rude but mean to her. She was there for rehab. I am an Occupational Therapist and the “rehab” was a joke! Mom had open wounds from staying in bed ALL day and night. They took her to the bathroom only TWO times the entire time she was there-and that was only because I complained about it. (Once home I had her wounds gone in a week because she was no longer sitting in a filthy diaper but using the bathroom!) This place honestly should be closed down. They overall have no compassion, not enough help and are open ONLY for the money. The day I went in to bring her home they had her sitting in a wheelchair with all her belongings in the middle of nowhere. I had to hunt down the nurse to get medication information (which was incorrect). HORRID place! Do NOT send your loved one here

Julie

"Office" staff are neglectful and harsh. Hands-on caregivers work below minimum staffing requirements but do best they can. Recently, FEB 2021, Avante at MD has highest total rate of COVID-19 deaths in region.

Ryan Mrh

Terrible facility. They’ve been “remodeling” for a decade now, and no new improvement. A ride in the parking lot will give you a glimpse of how it’s run. Holes all over. Upon entering the building you are immediately hit with a foul smell. Once you head down either hall, to the patient wings you notice two things. Many call lights on, and the staff all behind the desk. While visiting a friend there I did get to speak candidly with a nurse. I was told of the terrible understaffing on a regular basis. It’s so bad that the DON and ADON won’t even help make up shifts, and the nurse already working all day, now has to stay and work the night, or lose their job for abandoning patients. The rehab staff seems competent and attentive. I also want to point out how they, Avante, handled damage from after the hurricane. The air conditioning went out, and wasn’t replaced or working for two weeks. Florida in September averages 88 degree days. I ask anyone looking here to look at their state reports. The facility puts the staff, and it’s patients at significantly greater risk than necessary. If you need rehab or long term care in this area, check out the places in Eustis.

Bruce Timme

My mother was in there for 2 weeks and I took her out. The CNA ladies were kind and did the best they could as they were so short staffed. And for my moms therapy it was little to none. The over all facility would get a negative 5.