TECO Energy Inc.

Category: Electric utility company in Tampa, Florida

Address: 1898 Nuccio Pkwy, Tampa, FL 33605, USA

Phone: +18132230800

Opening hours

Sunday: Closed

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Closed

Reviews

Tural

Aug 9, 2022

This company do not see al these reviews. Why are you guys scamming all these people? I definitely tired of this company. When it’s rainy there is no electric in my apartment. I work from home and always When it’s rainy I have to take my laptop and go outside and find wifi to continue my job. Last 40 days i did not have electric at least 15 times. This is so ridiculous. At night when there is no electric i am sitting at home with candles. Like it’s Roman Empire times. This is 2022 and we live in USA. And Tampa is one of the coolest city in USA. How is it possible you guys can not fix this issue. Or there is something that it is really expensive and you guys do not want to buy and fix. All i can just say SHAME ON YOU TECO. The worst company ever. I would give less than 1 star if it was available.

Brianne Filena

Aug 1, 2022

If I could give 0 stars I would!!! Every single time I call with a *unique* question or case I get disconnected and have to do the same automatic song/dance to go through the whole process again. TECO made an ERROR and mixed up my meter with my neighbors and now after two years of paying ON time and in FULL amount, I’m expected to pay for their error??? Funny how when the customers have errors of their own they’re still expected to pay. Teco is a Monopoly with terrible customer service and zero compassion. I’d tell you to run but you don’t have a choice , be sure to always review your service with them. Maybe we can get their 2.7 rating to a 1!!!

Christopher Wantuch

Jul 11, 2022

Worst power company ever. Have an outage? Be prepared for nothing but robots and atleast 24hrs until a real person reaches out. 1 star is too much for this “service” run away from them if you can

Nicole S.

Mar 29, 2022

If you have the unfortunate need to use Teco, move out of the city. The automated system makes it almost impossible to reach a live representative. I tried calling for over an hour to reach someone and the system would not pass me to a rep if it was about my account, the only way I could get through was to press random buttons throughout. Then they try to rush you off the line and are rude. Their third party company they use to pay if you call in is a $2 charge each time and takes 5 days to come out of the account. I am unable to see my electricity usage even though after speaking with 2 different reps say it is available online, it's not. Overall I can not wait to move out of this city so I can have a decent electric company again.

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Questions & Answers

I came home from working late to no power and it was disconnected due to a billing error. I immediately called to resolve the issue and all that Is offered is an automated system now I’m without power until the next business day!? UNACCEPTABLE

Nicole Malames | Sep 9, 2019
Robin Cesario | Aug 9, 2022

I have had nothing but trouble we moved from Boca to tampa 4 weeks ago they have returned my check which i have had 30 years 5 times and I have called 10 times So inadequate

Read More

Can you give us estimate when the power will be back on I live at 9618 North 13th Street

Eugene Denton | Sep 9, 2018
Eugene Denton | Sep 9, 2018

On

How to report a street light out at. North 20th st and 143 ave E .33613

Gerald Wilkerson | Sep 9, 2019
Shane Robin | Sep 9, 2019

https://www.tampaelectric.com/forms/residential/streetlightout/

I own my own pole how do I sell it

Virginia Varnes | Jun 10, 2022
Cristina K | Jun 10, 2022

Call customer service they will get you to the right dept...

Is their customer service at this location 24 hrs?

Jennifer Kentfield | Apr 11, 2022
Don Wolford | Apr 11, 2022

This is not a customer service location. TECO's call center is open 24/7 for trouble reporting and emergencies but, depending on the issue, some topics are not covered at all hours.

Can you pay a bill here

Tracy Veit | Sep 9, 2019
Kathy Kolosky | Sep 9, 2019

No

Need to get a Power poll installed on a large lot I am Purchasing in Mulberry Florida, do you guys do this kind of Service?

Captain Howdy | Sep 9, 2018
Felix Figueroa | Sep 9, 2018

Yes. You can call Customer Service.

I need 1000 no's 90W street lights

Basappa K.S | Sep 9, 2018
Mike Orr | Sep 9, 2018

Cool!

Why Are you close today and why are the phones rings busy

Ericha Hall | Sep 9, 2018
Mike Orr | Sep 9, 2018

Because they generally have a monopoly on the power service in an area and, therefore, have no incentive to provide good customer service. After all, what are you gonna do, live without power?

Power out how much longer 33548 In Ladera

Terry Pepin Brown | Sep 9, 2018
Its Raiden | Sep 9, 2018

They won't put your power on unless you're a higher income resident.

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