Trikaroo

Tim Hughes

I have to share our recent experience with our Trikaroo Flyer XL. I bought it 2 years ago and it was one of the best purchases I've made. On a recent trip to Disney Resorts, I had at least 50 people question me about the scooter. It is an incredible vehicle to have when walking many hours isn't an option. It's mainly used for my wife, but the option to have 2 people on it makes it so unique. The only thing that may be an issue is to haul it you'd need a platform type attachment that goes onto a vehicle trailer hitch. Even though it folds up to about half its size, the weight makes it difficult to lift it into a vehicle. The quality is amazing, have had no issues since purchasing it. And while operating it in all the Disney Parks for many hours each day, the battery life is incredible! There's not another portable scooter that can touch this one for value. And it's fun to ride!

Liz Grey

I used to be the COO of this company. I gave up my commission for one month in order to get my handicap father a trikaroo Joey. The retail cost of this scooter is what CEO Gina Garcia deducted from my commission one month (not to mention she still to this day owes me 3 months commission she never paid). When we got the scooter for my dad, I immediately reported it looked like the cables were getting smashed when the scooter folds up. One his train ride to work, the cables snapped, cutting off power to the scooter. My dad had to push it off 2 trains and a bus and then from the train station to his truck. My dad had polio and has had a broken hip and many health problems. Multiple times my father has called trikaroo and asked to buy a replacement cable and they have not helped him. Gina blocked my number and stopped responding as well. This business is shady. They do not take care of their customers and they certainly do not take care of their employees. Many employees have filed claims against Gina for not paying what is owed. I would avoid buying from Trikaroo.

Sandra Robinson

Recently purchased the Trikaroo XL. We worked with Liz Grey to place our order. She was excellent to work with. Everything she promised we received in a timely manner. Liz went above and beyond what was expected. She even had me call her after receiving my Trikaroo to explain all the features and to ensure that everything arrived as expected and that we fully understood everything about the Trikaroo XL! You don’t find this type of customer service anymore!!! Thanks for everything Liz! I love my Trikaroo!!!

Maple Johnson

I attended the NAARVA Convention this week and had the distinct opportunity to meet Liz Grey. What a wonderful experience! Prior to meeting Liz, I had not heard of Trikaroo. I’m usually not an easy sale but, Liz made it fun and easy. I felt like she wasn’t just advertising a ‘product’ but, an ‘experience’. She was gentle and friendly in her approach, knowledgeable about her product and definitely engaging and easy to talk to. I hate pushy sales people and Liz was not pushy at all—she didn’t have to—after her demonstration, the product sold itself! She was thorough in explaining how the Trikaroo could be useful to meet a variety of individual needs. I will definitely recommend Liz to friends and family members who could use this product. Keep shining Liz. It was a joy meeting you!