The Kartrite Resort & Indoor Waterpark

Category: Resort hotel

Address: 555 Resorts World Dr, Monticello, NY 12701, USA

Phone: +18445278748

Reviews

Micah Hunter

Jul 30, 2022

This was a great family (not really for singles from what I can see) resort and water park. I like the design as it is contained, so if your little one gets away from you for a second, it won't feel like the end of the world. The rides were big, colorful, and fun. My only strike on this park is the food from the restaurants in the building. Not all of them provide room service and the food was not top-notch in my opinion contrary to how nice they look. I like the fact that they have a pizzeria in the water park area... a great feature!

Lismarie

Jul 22, 2022

My family and I stayed for one night and that was enough. Hotel room was spacious and clean for the most part. Open hours for the park are limited, 11am to 7pm. After 7pm they offer one or two free activities, but also encourage you to spend more money at the arcade. Arcade games were okay, but most of them were either taking my money or not following through with the winnings. I had to ask for help more than 3 times, and eventually gave up. They have limited food options and the quality is poor for the prices. Definitely a one and done for me.

Bora Davidoff

Feb 28, 2022

The resort is nice, especially for kids. The water park is fun, clean and well maintained. We got there Thursday evening so we could spend all day on Friday at the water park, only to find out that half of the activity pools were closed, so the little kids pool and the heated pool were way overcrowded. Also some of the arcade machines were not working, some out of tickets. It was very disappointing. On Saturday they opened all the pools, at least we got to experience one full day of activities. They did offer us a free day at the water park, but it’s not worth it for us to drive all the way from Brooklyn just for a few hours at the water park and then drive back. The rooms are very nice, spacious and clean. But we had to follow the cleaning people around to get fresh towels and toilet paper. The room was never cleaned or replenished until we left on Sunday. Also there’s not much food choices. The food is way overpriced for the quality, I’ve never eaten that much fried food in my life.

Rachel Krause

Feb 24, 2022

We love the Kartrite and have visited 3 times. Everything is clean, food is good, and our kids love the water park and arcade. However, we were disappointed with our stay this week. The place is short-staffed and parts of the water park are closed like the lazy river, which is our daughter’s favorite attraction. The restaurant and bar in the lobby area are also closed, making the one restaurant serving people overwhelmed and they are struggling to accommodate the amount of people. On top of this, they jacked up the prices for the week of winter break. I don’t see how they can charge $550/night for a room with half the water park closed? Our room was big enough to sleep 6 people and it only came with 2 bath towels and no sheets or quilts on the bunk beds. When you call the front desk, no one answers. They ran out of things too like ice cream? The staff that does work there is very friendly and helpful. I just wish they could hire more people to keep the place afloat. When I asked why parts of the water park were closed, I was told they don’t have enough lifeguards. Maybe paying them more would help a little? Either way, if major parts of the water park can’t operate, they should not charge extra for the week of winter break, it’s not right! I’d really like to see this place succeed because it has great potential.

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Questions & Answers

Why are there reviews and it hasn't open yet?

Stormy Davis | May 4, 2021
Donna McDonald | May 5, 2021

Are they ever going to reopen again ?

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Why are there reviews for an unopened business?

Thomas Shim | Dec 1, 2019
Kareem Moore | Dec 2, 2019

Because the children are waiting for it to open...

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Can you buy a day pass

Linda Frantzen | Dec 1, 2019
Earl Gomez | Dec 2, 2019

Day passes will be available if the hotel is not sold out. I'm not sure exactly how it's going to work but stay posted , and I will let everyone know by next month .

Is the waterpark open ?

Sombra | Nov 30, 2020
Brittany C | Dec 1, 2020

Not yet. Right now, they're supposed to open july 14th but it could change again

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Where is the closest supermarket?

Gaudy Tavarez | Dec 1, 2019
Dianne Casey | Dec 2, 2019

Whatever you do, just avoid the buffet st breakfast AND dinner it's terrible.

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Can you just go to spend the day here and not overnight?

Avanel Zamore | Dec 1, 2019
Wilma Barbour | Dec 2, 2019

Yes u can go for 1 day but it cost less to go overnight. Tickets for the day r $99.00 per person & I stayed overnight with 3 adults and 3 children in 1 room for only $222.00 water park included & we used it 2 days

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If we just want to enjoy the waterpark without staying at the hotel, how much are the charges

Martin Teodoro | Dec 1, 2019
V. DeLeon | Dec 2, 2019

It's $79 per person plus tax if you just go for the day. But it is cheaper if you stay overnight and especially if you get the Go Big Summer package they have going on right now and stay in the room with at least four people. With the go big summer package the tickets come with the room. So if you get a room for say $300 for the night and split it between four people that's a nice overnight stay along with four tickets for everyone, which is cheaper than the $79 per person just for the water park. And when you stay overnight it includes a 2-day water park pass. The day you check in and the day you check out all day 9 am to 9 p.m. access to the water park.

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Is there a casino at the Kartrite or near by?

Lester Hinds | Dec 1, 2019
Angie Smith | Dec 2, 2019

There is one near by, just down the road.

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Can I use the water park without staying at the resort?

Treetreeman Trees | Dec 1, 2019
Nini Kaur | Dec 2, 2019

Passes for day only after may and only available online

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Will there be kosher food there?

Avrumi Auerbach | Apr 4, 2021
Curious Boy | Apr 5, 2021

There is a kosher grocery just minutes away

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How much fir just the water park?

Aravely Darco | Dec 1, 2019
Kanika Brown | Dec 2, 2019

$59 for just the waterpark

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WHAT TYPES OF FOOD OR RESTRAUNTS

A Google User | Dec 1, 2019
Amanda Rodríguez | Dec 2, 2019

There's a buffet (Eat Eat Eat), a bar/fast food (Harvey's Wallbanger), a restaurant (Bixby's Derby), a grab and go type of place with coffee and snacks (the highline), and a sweet shop with gelato (pop's)

What’s the mask vax policy currently I hope it ain’t like the city

yf landscaping | Oct 31, 2021
Franka Thornhill | Nov 1, 2021

Nothing like the city 🌆

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WHY WHEN I LOOK UP DISCOUNTS UNDER THE IDNYC CARD KARTRITE WATER COMES UP BUT PPL THEIR DONT KNOW ANYTHING BOUT THE CARD

lulu Sweets | Oct 31, 2021
Jennifer Jenkins | Nov 1, 2021

So sorry Lulu I'm not sure.

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Is the waterpark open everyday for guests currently? I seen a Facebook post saying the waterpark is only open Thursday-Sunday currently.

Brooke Prior | Nov 16, 2021
Nancy Lopez | Nov 17, 2021

Off peak season Thursday thru Monday

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how much is the honeymoon suite

Tammy Tyler | Aug 2, 2021
Ifteker Chowdhury | Aug 3, 2021

Trust me it's way cheaper then others and service is top class too

Is re-entry allowed for the Waterpark with the one day pass?

Perla Ruiz | Aug 2, 2021
Omar Santiago Irizarry | Aug 3, 2021

Yes, if it's the same day.

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When will the kartrite open up again because of covid?

Adam Babcock | Nov 16, 2021
Nancy Lopez | Nov 17, 2021

It's been open since 7/1/21

Is the hotel/reopened since the the summer (posted on December 19th 2020)

victor Manning | Jan 4, 2021
Kelly McDonough | Jan 5, 2021

No, not until sometime in 2021. As per governor's orders.

How convenient for wheelchairs especially at casino

Connie Barbone | Nov 16, 2021
Nancy Lopez | Nov 17, 2021

Of course it is ADA compliant

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Is pet friendly?

Eliana Lara | Dec 1, 2019
Zaid Anaid | Dec 2, 2019

I think there are service dog areas but you would have to look into it

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Till what time is the arcades open?

Joseph Weber | Dec 1, 2019
Dianne Casey | Dec 2, 2019

The pools also close at 9pm

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Does the kartrite allow group day pass?

Malu Rosa | Dec 1, 2019
Moshe Bunin | Dec 2, 2019

Yes. Check their website.

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Can I buy park rides in advance and are there blackout dates

Desiree Barnes | Dec 1, 2019
Anita Horne | Dec 2, 2019

If you get a room, the park passes are included. If you have people or extra kids coming to join you at the park you attach them to your room for an additional $35 instead of the $60+ price.

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What is the gambling age here?

Julie Uribe | Dec 1, 2019
Shawn | Dec 2, 2019

That's the casino nearby, wrong place

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do you have baby slides too

Jiya Sharma | Dec 1, 2019
S H | Dec 2, 2019

The small child area has 8" deep water and has many things for toddler size children.

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how much are the room prices for 3 nights

Jiya Sharma | Dec 1, 2019
Aurora Scales | Dec 2, 2019

They can vary. Call for more information.

What are the price of the park without the hotel room?

Trina Mcnair | Dec 1, 2019
Simpsonphan Travels | Dec 2, 2019

https://www.thekartrite.com/indoor-water-park-ny/splash-pass/

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Is any food included in the price?

Blue Pilot Properties LLC | Dec 1, 2019
Milton Johann Herrera | Dec 2, 2019

No, you can get a separate food package

Do I have to buy a day pass in order to go to restaurants , arcade and other pay as you use facility s or are these for hotel guests only.

Sylvia Reynolds | Nov 16, 2021
Nancy Lopez | Nov 17, 2021

You can eat at Bixbys, drink at Harvey's and play in the arcade without a waterpark pass or hotel room.

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Is the waterpark included in hotel stay?

Samantha Floyd | Dec 1, 2019
Rick Gonzalez | Dec 2, 2019

Yes

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Let say someone gets sick or theirs a death in the family can u reschedule or do u loose your deposit .

r g | Dec 1, 2019
r g | Dec 2, 2019

If u book directly with hotel yes if u book with goupon up to 4 days before I go after that u loose all your money an no redcheduel.goupon has better deals but read the fine print.

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is there a snack bar there?

Lynna | Dec 1, 2019
Amanda Rodríguez | Dec 2, 2019

Yes

What date is the opening?

letitia smiley | Dec 1, 2019
Chris Stein | Dec 2, 2019

4/19/19

Where is the applications at so I can fill out an application to work at the water park

Jonathan Kelly | Nov 16, 2021
Nancy Lopez | Nov 17, 2021

On their official website home page, go to careers at the bottom

Website woefully incomplete.Checkin & checkout times, waterpark hrs, dining options, what's included (waterpark, ropes course, bowling?). Price of activities not included?Dining packages? Menus?Prices?Can't submit questions on website.Page not Found

Chuck and Deedie Kriebel | Dec 1, 2019
John Woloszynowski | Dec 2, 2019

Don't know. I just painted the place

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