On-Time Pool Service, Inc.

Kathleen Rinaldi

After trying a couple of other pool service companies, we really lucked out when we signed with On-Time Pool Service, Inc. Their team is extremely professional, answering phones and emails in a timely fashion, explaining the work they do on our pool, leaving a report every time they come (weekly), even when we're not home, and making monthly payments so easy. We especially are pleased with our pool technician, Tristan, who has finally made us confident in our pool service. He answers questions with patience, explaining what we need to know, offering solutions, and reaching out to the office when further action needs to be taken. His easy confidence makes us feel comfortable that our pool is being handled well. We would highly recommend this company and Tristan, if you're lucky to get him (but don't take him from us!).

Dan Tellor

Great Experience. Very knowledgeable technician came out to look at our pump. He was on time and very informative on the issues. I highly recommend them.

Ash

I called and spoke with Nicole about getting an estimate for weekly pool cleaning. She was so friendly, helpful, and set up the appointment for the following Monday. They sent someone out to look at our pool and give us an estimate I told him yes and he immediately went to his truck and came right back and started treating it. Our chemicals were off due to lack of treatment. A technician has been out every day this week to make sure the chemicals are right. I have never seen my pool this clean and blue. Impressed is an understatement. My only problem is that I should of called sooner! Thank you so much to everyone at On-Time for being so friendly and efficient.

V H

Our realtor recommended On-Time Pool Service when we purchased our Sarasota home from out of state. I asked them to come out and take a look, give us the cost to get our pool in swimming condition for our arrival & also price for monthly service. We arrived 3 days after their “cleaning”, there was a note from the pool stating they had serviced the pool. The pool looked green but we thought maybe it was a reflection or the color of the pebble tech. A few days later, I was still concerned about the pools color & the fact that there was a significant amount of algae in the hot tub grout. I called On-Time & asked them to come back out but they said they were no longer taking new clients. I then took our pool water sample to Pinch-a-penny where they told me there was zero chlorine in the water and looking at the numbers, we should not be swimming in the pool. Someone came out to give us a second opinion & stayed that we had a significant algae problem. We shocked the pool and used a brush, that’s what you see in these pictures. I called On-Time and left a message for a manger to return my call. The manager called me promptly the next morning and after explaining the situation, she agreed that it was not necessary for me to pay the service charge for the visit. I would not use this company or recommend them.