Durham County Department of Social Services

Category: Social services organization in Durham, North Carolina

Address: 414 E Main St, Durham, NC 27701, USA

Phone: +19195608000

Opening hours

Sunday: Closed

Monday: 8:30AM–5PM

Tuesday: 8:30AM–5PM

Wednesday: 8:30AM–5PM

Thursday: 8:30AM–5PM

Friday: 8:30AM–5PM

Saturday: Closed

Reviews

Brenda brown

Aug 8, 2022

Why is this place even open u can't get help with anything rental assistance your kids nothing I left wake count human service that is there to help there community to figuring out why durham is so out of control u can't get any help here they never answer they don't call back and they don't help kids at all

Josephine Somerville

Jul 18, 2022

This office is annoying ! They don't ever pick up the phone when you leave messages for certain caseworker they don't respond back for months on end.

Jennifer Pietz

Nov 12, 2020

If I could leave zero stars I would. They are absolutely zero help. I don’t know if it’s pure laziness or they just don’t give a rip about anyone or both. We moved here from Ohio got laid off from our jobs due to covid. They have either screwed up our paperwork or completely lost our paperwork on more than 2 occasions delaying any help by months!!! And here we go again, first they said they didn’t get our paperwork, now they’re saying they found our paperwork but that we are over the income which now they are saying no, actually you’re definitely NOT over the income but now need to re-apply which will take at least a month !! They are the most incompetent bunch of people I have ever had to deal with. Unbelievable.

Vernon Drake

Dec 30, 2016

Not for the Single Man/Woman, only for Kids,Disabled... When you call the call center, they CAN NOT give you VITAL information but be friendly. But if you need VITAL information and Help, you will only get a Supervisor showing Empathy but nothing will be resolved, just the Supervisor speaking to his/her Team. You are better off on the streets or in a shelter than coming here for help

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Questions & Answers

Can u plz provide me the website to apply for Medicaid...Thank u

Marisol Rivera | Sep 9, 2017
Kay Hinnant | Sep 9, 2019

https://epass.nc.gov/CitizenPortal/application.do

I just came to Durham NC and I wanted to know if I could get assistance with housing because I'm disabled? Would Housing Authority let me apply for section 8 ?

brenda coleman | Sep 9, 2019
Teara Edwards | Sep 9, 2019

Section 8 goes by lottery number an you should go to Durham housing authority to see if section 8 is open right now it's right beside the social services building

Can a person apply for food stamps and Medicaid on line?

brenda coleman | Sep 9, 2019
Kay Hinnant | Sep 9, 2019

You can apply for both at this site. https://epass.nc.gov/CitizenPortal/application.do

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I would like to ask this question, if I may. Is there any possibility that a person can get assistance in purchasing a mattress through Medicaid Medicare?

Catrina Bradley | Sep 8, 2020
oshonti mcnair | Sep 8, 2020

yes

How can I close my account

Joanne Fegins | Sep 8, 2020
Kimberly Clark | Sep 8, 2020

Account?

I am 50 years old with no children I don't have a job why was I denied Medicaid

Lucretia Griggs | Jul 10, 2022
Charita McCollers | Jul 10, 2022

In NC an adult without dependents can only secure Medicaid they are deemed disabled based on review of their medical records via Disability Determination Services.

Can you provide me on how I can get my SSI CHECKS again?

King Edwards | Feb 10, 2022
Tanasha “Simone” Pride | Feb 10, 2022

Go to Durham Social services and reapply.

Can i get the website for help with lights

Jennifer Kinion | Dec 12, 2021
Diana Ceron | Dec 12, 2021

epass.nc.gov

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Can i come here and ask if i am eligible for financial aid And if i am eligible for free and reduced lunch?

Chantal Garcia | Sep 8, 2021
b.u. Str8Up | Sep 8, 2021

You can go there. They're open Mon- Fri. I don't know if calling would help. The building isn't completely open. There someone at the desk for you to talk to when you arrive there.

I am living with my babies dad and we been having problems since I’ve been pregnant. We have been physically fighting and I have proof of all the bruises I’ve had and I want to talk to someone where I can find a apartment of income or who can can

Jennifer Morelos | Sep 8, 2020
Starnae Holloway | Sep 8, 2020

Its an few,just Google search low income based apartment in your area

Need help with first month rent and deposit. Who do I talk to

pompay 919 | Sep 8, 2020
Eagle x2 | Sep 8, 2020

Adult services appointment only

Do you guys have any housing

Jessey Torres | Sep 8, 2020
Lonnie Forte | Sep 8, 2020

You apply for housing with the Durham Housing Authority (DHA) 330 E. Main St

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What's the website to apply for food stamps

Stephen Jones | Sep 8, 2020
Candice Sherald | Sep 8, 2020

epass.nc.gov

I know someone that received FSN and I believe still does but I know for sure they had income that was not reported on the Change Report Form !

Jubal Davis | Sep 9, 2019
Latoya W Chambers | Sep 9, 2019

You can call DSS Main # 9195608000 and tell the call center rep what you just stated. They will xfer u to Program Integrity.

Will social services be open tomorrow on President's day?

Irenez Martin | Sep 9, 2019
Kimberly Clark | Sep 9, 2019

Yes

Can I recertify on line or I have to come down there my stamps been off for 5 months because I work outside it was warm then now it's cold less hours

Montius Mitchell | Sep 9, 2019
Valentcia “Val C” Cooper | Sep 9, 2019

You may need to come into the iffice dince you have missed your recert. The agency reopens om Thursday.

What is the contact information for someone who runs the Social Services department for the whole state of North Carolina?

Mary Taylor | Sep 9, 2019
Sherry Rogers (TaxBreaksLLC) | Sep 9, 2019

Each individual Social Services has a director. The department of health & human services oversees & draft policy for programs throughout the state. There is a director at dept. Of health and human sevices.

are they going to open tomorrow 13 Thursday

Lashaunda Grissom | Sep 9, 2019
Sonya “sonyasq22” S. Hawley | Sep 9, 2019

Yes until 3pm and closed Friday.

Is there a place where someone could apply for money. For a child?

kaydence Joey | Sep 9, 2018
erica mitchell | Sep 9, 2018

What is the money for? Clothing, school supplies, medicine? A lot of programs offer assistance but you have to specify the reason to be better matched with a service.

How to apply for assistance

kaydence Joey | Sep 9, 2018
Kay Hinnant | Sep 9, 2019

https://epass.nc.gov/CitizenPortal/application.do

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