Umami Burger

Jar Jar Binks

-Horrible customer service -incredibly bad value -mediocre small burger -Nasty but filling chicken tenders -I wake up every night regretting I ate here Customer service was very bad, I witnessed an employee blatantly ignore 2 foreign individuals who didn't quite understand the order number they had. She would then drop the meal on the counter with no care instead of simply placing it there or handing it in our hand. The pricing for this place is God awful. You would think spending so much money would give you a decent sized delicious burger. Instead you get a mediocre burger that is barely enough for a 10 year old. The burger itself was not horrible just definitely not worth the money or convenience. The bun on the burger was upside down which is not a big deal but just shows the lack of care. The fries that I received were the wrong ones but were decent tasting. However, it was a soggy pile of potatoes and offered no crisp or crunch. The chicken tenders while filling and a good enough portion tasted very artificial with a hint of cardboard. In fact I felt a little queezy after eating that. The original sauce was decent however, the jalapeno ranch was repulsive. Please don't make the mistake of eating here, there are better options like panda express. I would have been more satisfied starving myself and waiting to eat at home. If you like throwing money away then knock yourself out.

Oz Krakowski

13 minutes to prepare a medium quality, $18 burger. What a ripoff! Stay away if you can. Small patty, taste was nothing but okay. For $18 you’d expect they’d at least make an effort to justify the outrageous price. Had a high quality burger for the same price yesterday at a major restaurant in the city. This is by far the most highly priced medium quality burger I had for quite some time. Not coming back.

Erik Parena

It was either this place or Panda Express for me today on a long layover at LAX. The chicken tenders were quite crispy and tasty. The fries tied everything together.

k p

Truffle burger was a small thin patty and sauce…that’s it. Save your money and go to chick-fil-A or habit burger instead. You can get 2-3 burgers for the price of one umami burger and you probably will actually get veggies. In the past going to their regular locations there was actually some substance to the burger, or so I thought. This was a $$$ for nothing.