Address: 8520 Santa Monica Blvd, Los Angeles, CA 90069, USA
Phone: +13234883010
Sunday: 10:30AM–11:30PM
Monday: 10:30AM–10:30PM
Tuesday: 10:30AM–10:30PM
Wednesday: 10:30AM–10:30PM
Thursday: 10:30AM–10:30PM
Friday: 10:30AM–11:30PM
Saturday: 10:30AM–11:30PM
lolls231
#1 Best milkshake in LA. Order took a long time but the food was fantastic! I recommend Shack Shack if you are craving for some fast food.
Richard Mindrum
I got a black and white shake (It was so good). I also had a chicken shack sandwich My partner got the chocolate pie shake and a hot dog. Sorry no photos. This place had great service, was super clean. And as busy as it was, it didn't seem crowded and we didn't feel rushed. I'm sure we'll be going back more regularly.
Caleb Wade
I want to give it 4 stars because of because of how much little food they give you for a large amount of money but it is high quality food and I can taste it, so I guess at the end of the day you get what you pay for. I like the venue too it is also a nice Burger joint if you wanted to spend a pretty penny. Burger King Wendy's McDonald's and any other Burger place has nothing on these burgers here. But sometimes they don't season the burgers which is which is not OK they need to season them all the time if I'm paying over $8 per dollars per small burger. And the shakes are just ice cream so it's not like you can really drink it. But still, it's still high quality food. Fries I don't care for, it should be seasoned as well but they're not. I'm black so you know I need that seasoning!
Moody Family
We stopped here to eat lunch and did not have high expectations for this place. Boy were we wrong!! The food was delicious, our burgers were fixed just right and the fries were hot & delish! My ice tea/lemonade was excellent and when I asked for a refill I got it. We haven't eaten in a restaurant in over a year, but this place has the best eat outside area I've seen in a while! Pics we will attach. Great lunch & we'll definitely be back when we're in the area.
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Shake Shack takes safety seriously.
They have dogs and burgers.. they also have veggie shack for vegans
We only require visitors to provide proof of vaccination if it is mandated by the local guidelines.
We’ve got you covered! Go to our Allergy page for more information.
While the beef in our Middle East and Turkey Shacks is 100% halal, the beef in the U.S., U.K., Japan, South Korea, Hong Kong and Russia is not halal or kosher. The chicken in the U.S., Russia, Japan and Hong Kong is not halal or kosher. The chicken in the U.K. and South Korea is certified halal, however it is prepared in a facility and kitchen with pork present. The chicken at our Middle East and Turkey Shacks is 100% halal.
Oh no, we’re so sorry to hear that! If you ordered Delivery from us, you can share your feedback directly through the App by selecting the “Help” button! Either way, we’d be happy to make this right for you. If you ordered from a third-party service, please reach out to them directly about your experience.
We’re happy to hear! Please visit our contact page and select the Become a Supplier tab for more information on how to submit.
We use soybean oil in all our fryers
We pride ourselves on sourcing premium ingredients. Download our nutritional information to learn more. To learn more about our dedication to premium sourcing, check out how we Stand For Something Good.
Oh no! Usually, erroneous pending charges should fall off your statement after a few days, but if you’re seeing two processed charges for one order, reach out to our team via our contact form! We’re happy to clear this up for you.
Most of our classic menu can be delivered, except for our wine and beer.
We only charge a 99 cents delivery fee on orders placed through our App or Web – and if your order is over $35, we’re happy to wave it! Please note that we also charge a small basket fee for orders $12 & under.
We’re sad to see you go! Hit us up via our contact form with your account email address and we’ll help you out.
We sure do! Shake Shack offers delivery for App & Web orders from most of our Shacks! We’re also available for delivery on third party delivery platforms like Grubhub, Uber Eats, Postmates, Door Dash and Caviar.
It looks like your location is outside of our delivery radius! We restrict how far we deliver to ensure we’re only serving our guests fresh food in a timely fashion.
Nearly all of the Shack classics are available on our app, including our burgers, hot dogs, fries and more.
We’ll gladly accommodate a gluten-free diet at each Shake Shack upon request. Just ask the Shack team for assistance and they’ll be happy to help. Please reference our Allergen Information page before visiting. Here are a few suggestions for anyone with a gluten allergy: • Any burger can be ordered with a lettuce wrap, and most of our US Shacks offer gluten-free buns. Flat-top dogs can also be ordered with a lettuce wrap. • Our ‘Shroom Burger contains breadcrumbs, so it should be avoided. • Please do not order our fries. The oils in our fryers are filtered through the same equipment as our ‘Shroom Burgers. • Frozen custard should be ordered without the cone, and make sure to double-check the ingredients of the “Seasonal Shakes” with our cashier before ordering.
Of course we do! We accept all major credit cards at all locations.
While app promo codes can only be redeemed through the Shack App, we’re happy to redeem gift cards and eGift cards for in-person orders (excluding Shake Shacks located in stadiums, airports and international locations).
Thanks for the suggestion! Please visit our contact page and select the Real Estate tab for more information on how to submit.
We’re all over! Check our locations page to find the closest Shack to you.
While most Shacks have at least one register for accepting cash, all Shacks accept all major credit cards.
At this time, we do not offer franchising. Some of our Shacks are operated via licensed agreements. Check out the Partnering with Shake Shack tab on our FAQs page for more information!
We want to make sure we offer the best experience to our guests at the Shack, so it's possible that the Shack temporarily disabled mobile ordering. Drop us a line through our contact form to learn more!
We take our guests’ security very seriously and would love to help you out. Shoot us an email with the order details and our team will follow up.
Ain’t no party like a Shake Shack party! We don’t have an official catering program, but if you email us with a few details we’ll connect you with a nearby Shack to see what we can do. If you’re in the greater tri-state area, you should consider booking our Food Truck for your event!
App orders can be cancelled up to 30 minutes before the designated pick up time. Orders placed for ASAP pick up cannot be cancelled once submitted.
While we aren’t able to retroactively apply a promo code to your order, you can redeem it on your next order while the code is still valid!
Thanks for the suggestion! Please visit our contact page and select the International tab for more information on how to submit. Our International team handles licensing agreements for US Shacks as well.
Our ‘Shroom Burger is a great meatless option, featuring a crisp-fried portobello mushroom stuffed with gruyere and cheddar cheese and topped with lettuce, tomatoes and ShackSauce. We’re also testing a new Veggie Shack at select locations. The Veggie Shack can also be made vegan if requested!
The Shack App is available at most U.S. locations*! From the app’s home screen, tap on the white pane at the bottom of the screen to search for the nearest Shack by city, state, ZIP code or location. If your app doesn’t load locations, you will need to ensure that location services is enabled. *Excluding airport and stadium Shacks
This depends on the Shack! Each location sets their own order limits based on what they are able to handle well & ensure great guest service. You can check the locations order threshold by opening the location on the App.
Unfortunately, many of our hot food items contain soy. Based on your allergy, you should not consume our fries, cheese, Shack Sauce or the ‘Shroom Burger. You should be able to enjoy most of our shakes and custards worry-free, though! For complete information on the items that contain soy, please reference our Allergen Information page before visiting.
We want to help! Take a screenshot if you can and email us.
Uh oh! Drop us a line via our contact form with your order details. We’d like to look into this for you.
Easy peasy. Head to the App Store or Google Play store.
We’d love to! If you’d like to place a large order (15+ burgers), email us and mention which Shack you’re interested in, and we’ll connect you.
While Shacks aren’t able to take orders over the phone, we do have ordering available through our website.
No it doesn't but they have very tasty food at not so bad prices
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