Firestone Complete Auto Care

Category: Car repair and maintenance service

Address: 598 W Hillcrest Dr, Thousand Oaks, CA 91360, USA

Phone: +18058527361

Opening hours

Sunday: 9AM–6PM

Monday: 8AM–6PM

Tuesday: 8AM–6PM

Wednesday: 8AM–6PM

Thursday: 8AM–6PM

Friday: 8AM–6PM

Saturday: 8AM–6PM

Reviews

Cynthia Witt

Jul 11, 2022

Daniel at the front desk is the best! Excellent customer service! He was able to get my tire replaced within an hour. I will be back for future service! Don't lose him as an employee - he was kind, funny, helpful and attentive to every single customer that walked in the door, and was able to manage all of our concerns and needs.

Robert Chou

Mar 16, 2022

Very nice service even under short of staffs. They take customers' needs as their first priority. I had a flat tire and made a request online, but they understood my urgency and accepted my service request although they were short of staff and noticed me it might take a couple hours before they can check my flat tire. While I was waiting in the shop, the technician who was taking care of the front deck went to check my car when there was no customers needed his service. He was able to identify the issue and fixed it right away. So, I can go back to work in no time. When I was waiting there, I also notice that they always provided the cost and estimated time for their services, and made sure customers understand clearly. Very professional and polite. I will come back again if I need their services in the future.

Alexander Easton

Sep 20, 2021

Went in on a Saturday morning. Had break grinding. Needed new routers and the works. Was told the car should be done before 5pm. Went to lunch for a couple hours came back and boom my car was done. They found the parts closer to the location and exceeded my expectation. Highly recommend. Thank you.

Doreen Isaacs

Mar 25, 2021

I take my vehicle here for everything they can perform. Rarely do I go to the outrageously priced Dealer. The staff are very friendly and helpful. They keep you constantly informed of your vehicle status. I HIGHLY Recommend!

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Questions & Answers

What are the Covid safety practices like here?

Anonymous | Sep 7, 2022
Doreen Isaacs | Sep 7, 2021

Following current protocols

How much is special oil change?

Pedropablo Fajardo | Sep 8, 2019
Alex Dunphy | Sep 8, 2019

'Special' ? Not sure but overall these guys are great

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