Super 8 by Wyndham Newburgh/West Point Near Stewart Airport

Verified Hotel Guest

Positive: I liked the king suite that we had, it was nice and spacious. It was like having a living room and bedroom. Negative: I booked the king suite and twice given a regular king room. The 2nd king room wasn't cleaned and the bed not made. Finally I was given the king suite that I booked and paid for. The toilet bowl & inside the microwave were dirty.

Liz Davidson

Room smelled bad. The worst hotel Ive ever been to. If I had been alone I would have left to sleep in the car. Obvious water damage in hallways, air from air conditioner smells like feet. A capless bottle of cleaner/smell remover spray was left in the bathroom. Extremely humid indoors. Dirt spots on carpet in room. Did not feel comfortable walking barefoot anywhere. Doors had a bolt but no chain lock (chains appear to have been broken off/removed). Refrigerator in our room didnt work or failed to work some of the time, didnt keep food cold. 0/10 uncomfortably humid, dirty, and smelly.

janie good

Terrible! Pictures make it look great, but it’s really shabby. Clerk point out where breakfast was and but the lobby smelled disgusting so I wouldn’t eat there. Room was disgusting! Hairdryer didn’t work, had hair and lint buildup in it and was sticky. Light switch didn’t work. Trim coming off the wall. Stains on the carpet and the room obviously had not been vacuumed for a while. One of the lampshades had nasty stains on it and there was no bulb in the light. The one chair in the room had disgusting stains all over it, so nasty we decided not to sit on it. We did not want to walk barefoot on the carpet and actually checked the bed to make sure the sheets were clean. They were, thank goodness. The one lock was broken off the door. The room smelled musty, but it did not reek of cigarette smoke like the halls did. Heard men talking loudly in the halls. Appeared to be the kind of hotel that attracts a crowd of people who come to a hotel to do whatever they want, if you know what I mean. I was going to stay there with my two younger teenage girls. After check in we went to our event, left early. Driving three hours home was preferable to trying to sleeping there. Only positive thing I can say is that when the front desk clerk heard that we were leaving to drive home that night without staying there he did give me a full refund. As well he should’ve! Pathetic excuse for a hotel! Believe the reviews! It’s bad!

Carol Ann Weckesser

My stay was excellent, thanks to the wonderful front desk man, by the name of Bill. I had stayed here one night before in January, and forgot to leave a review. Well this one will count as two. Bill made sure I was in a quiet room, as I had traveled pretty far that day and tonight too. I needed a couple things, and he was very accommodating. This is where I will definitely stay, if I pass by here again. Thank you, Bill!!