Geek Squad

donald smith

Unable to take care of my android phone problems. Was able to finally figure it out myself without any type of technical training. Not satisfied with their service

Raquel Meyers

They are horrible. Twice now they have never called me when my laptop was ready and good luck getting them directly on the phone to check on it. I had it serviced in April for a charging issue and just had the same issue again. They were going to reformat my whole hard drive this time but then went in the back and plugged in a new adapter and the problem was fixed. Thank god I didn't agree to the reformatting.

Dolores Burley

I go only to the Geek Squad at Best Buy. It is the only place with technical support for those who don't always know what is going on with their computer. The techs are patient, treat you as a person with a smile. They do care about you.

Jim Johnson

Don't buy tech support!! The local geek squad is somewhat helpful but they are hampered by corporate rules. I paid $100 for a one year TECH SUPPORT 24/7! Sounded good at the time but was a waste of money. They charged $85 to save the data off of my hard drive. A local company was $65. So I paid the Geek Squad $185 plus $60 for an external hard drive to save the data on. Now they want $99 to put the data back on my computer that was fixed else where under my Costco warranty. I call their 24/7 tech support and hold forever. Then they want $ to help me or tell me another tech will have to call back. Then I get a call 15 minutes later and I'm put back on hold!! Don't waste your money! Go to the local computer shop!