Address: 201 Chesapeake Blvd, Elkton, MD 21921, USA
Phone: +14103920328
Sunday: Closed
Monday: 7AM–5PM
Tuesday: 7AM–5PM
Wednesday: 7AM–5PM
Thursday: 7AM–5PM
Friday: 7AM–5PM
Saturday: Closed
Jul
HORRIBLE. what company doesn’t come down a black top driveway???? 127 cases of flooring they want to drop off at the top of my driveway because they can’t drive a small box truck down a black top driveway. Called them and spoke to this ridiculous women who was extremely RUDE! Never again. Stay away from this company!
fightins2
Horrible customer service. They lie about where and when the delivery will come… That’s when they answer the phone or an email. It’s never on time and I have had several deliveries from them. Unfortunately I’m stuck with this terrible company because my corporate office sets up the delivery service. Word of caution. Stay away from the Elkton/Wilmington location!
The Smitty
Bought a riding lawn mower and Home Depot contracted them to deliver. My delivery date was on Monday so I called on Monday to find out a time only to be told I had to set up a separate delivery date with them. I was told someone should call me by end of day to set it up, end of day passed and no one called. So I called on the next day to set it up and the lady who answered the phone said “that’s not the way it works, we call you” she said would would transfer me but actually hung up on me. I called back for a hold of another lady who scheduled the pick up for next Monday and I asked why Monday and not sooner because my delivery date according to Home Depot was the Monday that had passed. She said “that’s not the way they do things”. My problem is I don’t like how Home Depot use a shipping company that has a whole other way of doing things, if my delivery day says one thing then that’s what I’m going by, I shouldn’t have to jump through another hoop to get what I paid for. Secondly I don’t like the unprofessional smart Alec responses from people at a business when I paid my money. Needless to say I cancelled that order and will make sure the next time I’ll ask who delivering stuff. If it’s this place then I’ll pass. Train your people better!
Keith Grottanelli
The people were very polite, very personable and extremely professional. Start with doing business with Estes and never look back. I won't deal with any other company.
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Other Materials Estes Will Not Ship ▪Bank bills ▪Coin or currency ▪Deeds ▪Drafts ▪Jewelry, except costume or novelty jewelry ▪Letters with or without stamps (except U.S. Mail from one U.S. Post Office to another) ▪Museum articles or articles of antiquity (except antiques shipped as household goods or Federal Reserve coin exhibit) ▪Notes (financial) ▪Original works of art (except pictures or paintings shipped as household goods with a maximum release value of $5.00 per pound) ▪Postage stamps ▪Precious stones ▪Revenue stamps (except U.S. Internal Revenue Distilled Spirits stamps, which are accepted for volume or truckload shipments) ▪Valuable papers of any kind ▪Compressed gas cylinders shipped loose. Cylinders must be shipped upright and locked in place on a steel shipping skid. Small units (20 lb cylinders) may be shipped in individual cartons (palletized). ▪Declared extraordinary value in excess of $25.00 per pound ▪Furniture picked up from a private residence without prior approval
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