Sparkling Image Car Wash

Eric

Sparkling image was my first place of employment when I moved to TO. Ever since the initial start of the pandemic when everything shut down I moved on to work elsewhere but still came to get my car cleaned regularly. I’m so disappointed with what I experienced in March of this year. I went to get my car washed while on my lunch break. I have papers, books, and colognes in the center of my seats so I put them on the passenger seat when I get a wash so the floor gets vacuumed thoroughly. During this visit (my last visit) one of my colognes were stolen, it was a V-Day gift so it left a particularly sour taste in my mouth. I reached out to the manager Bill who is an absolutely awesome person. He allowed me to come in and look at the cameras, it was very pixelated so it wasn’t of much use. I followed up a few times about the incident and let it go. I searched my vehicle high and low and my cologne was nowhere to be found. I know I had it due to applying it before my shift that morning. I haven’t been back to sparkling image since. I wash my own vehicle now. DO NOT LEAVE ANY VALUABLES in plain sight or in accessible areas. Remove valuables or lock them up. So disappointed

Erik Allen

I’ve used this car wash many times in the past, back when it was Simonize and have been very happy. I prefer my car be hand-washed because it’s lowered and has expensive wheels. The tracks inside the auto wash can damage wheels and always makes me wary, so I choose to upgrade to a hand-wash. I was just here like 6 weeks ago and paid for the #1 (hand) wash plus wax for around $80 (I don't remember the exact number). When my car was finished, it looked great as usual. Rolled up today because I didn't have time to wash my car over the weekend, so went to get the same service as last time. I was told by the employee that the hand wash ALONE was $100. When I challenged her, she brought over the manager to talk to me. I stated that I had previously been here and wasn’t changed that amount. Instead of listening, he cut me off saying that's the price. When I said I get that, but that's not what I previously paid, he began berating me saying "it's $100 for a hand wash" and "maybe my vehicle wasn’t washed at this location". I know where I took my car, and even pointed out the employee who cashed me out last time I was there. She recognized me and yet he still didn’t believe me. Continued to say "you probably didn't come here because a hand-wash is $100". Listen, I get that your prices are your prices. Maybe someone screwed up last time. But to basically tell me I'm crazy and that there is no way my car was washed here is simply uncool and something I won't stand for. Needless to say, I turned around and won’t ever come back. This place was so much better when it was Simoniz and Rambo was the manager. F this place 🖕🏻😎🖕🏻

Lori Conlan

First time and last time ever coming here! I sat in my car and lane for 33 minutes while all the other lanes were moving forward. I had to get out of my car to find someone and have them explain to me why my lane is not moving for which nobody ever gave me an answer. When I came home I had to come home and wipe the bottom outside of my car along with wiping down the interior. I spent $39.99 for this horrible experience. They don't even deserve my one star!

Charlie Arreguin

Paid for the 28.00 service. They didn’t wipe the inside properly. The windshield was all dusty, Dashboard was not wiped at all and the rims where left dirty with areas that where not wiped. At first I thought wow they finished so fast! But now I know why. I should have just gone to Cosco for 7.99 if I wanted A quick and cheep car wash. This was my first time going to this car was. I will not be going back