VCA PetCare West Veterinary Hospital

Nick Hertel

Going to the Vet. is never fun,couldn't get in to see my vet. Worried my dog's are sick we take them here,real nice people,great Vet,didn't want to run all kinds of unnecessary test,even asked to text her on Sunday to see how everything was,and text me back

Loretta Geiser

.. Like and Love This Place! .. .. Like and Love, when Take Care Of Our Animals (Cats 🐱 and Dogs 🐕) .. .. The People, who Works There Are Nice and Kind and Caring To Their Customers Too 😊 ..

Cheyenne McConnell

I’ve called PetCare West twice over the span of two days. The first time I called, a lovely nurse helped me through the process of making sure my animal gets taken care of. I was told by her that she would request a refill on medication and she was going to call the next day. My husband called a day later as we had not heard anything from PetCare West. When his call was answered, a different nurse was on the line. She was very rude, did not say her name, and spoke to us as if we were stupid. This would be our second interaction with her. I love PetCare West as they take great care of my animal, but one of the nurses has been extremely rude in every interaction.

Patrick Kearns

We provided all of the information to the VCA on the telephone. We arrived with an urgent 1:00AM ER request. We were told to fill out the form with the same information. Every minute counted. We were told there were two patients ahead. Our dog stopped breathing. We wasted several minutes in their parking lot. Our pet died waiting for the stooges at VCA. Our pet died in part because VCA is incompetent.