HomeTowne Studios Eugene - Springfield

Sujeet Tripathi

Worst Hotel Service, no Service after 11 PM. I was getting late so I called and informed them. Got assurance that someone will be there to check in and help. I reached at 11:20 PM with my family including my newborn, no one was there, no one picking the phone. I had to roam around in mid night with family to look for another room and somehow managed to get room at 2 AM in almost double price.

Brhodes

I wish I could give it a zero rating. My parents were locked out of their rooms and the office was empty and no one around to help. It forced them to sleep in THEIR TRUCK, while on their vacation. The emergency number just send you to and endless ring. In they end they couldn’t use a room that they paid for. Their meds and clothes were locked in the room as well and they need their medicine. That is completely unacceptable.

Susan Hurraw

The room was pretty clean. Beds clean and comfortable. Price acceptable for someone on a budget. However, when I pay for a motel room, I expect to at least have a bar of soap to use. Even when we asked for some at the desk, they did not have any. It is my opinion during this pandemic of Covid 19, I deserve a large discount for the lack of sanitation products afforded to us. And not even being provided when asked for???? If we hadn't been so tired, we would have gone elsewhere.

CoreDizzleSizzle

Can't give it a one star because the service was good but the room smell was terrible! Bathroom fan didn't work and inside the room it smelled like cigarette smoke despite having a non smoking room. Couldn't find any evidence as to what was causing this smell since it was pretty clean but I paid less money than usual for a room and I got my money's worth