Omega Motorcycle

M Ridenour

My husband bought a bike here. We bought this bike to save money on gas to help us out since after loosing my Son age 24 this year changed things. We definitely needed to cut some cost - sold his car to buy a bike. His bike was knocked over within a month of having it and he thought what better place to bring it to then the same place he bought it. The customer service has never called or followed up one time. I’ve had to drive down to get them to finally get a estimate which took them two months to do. They then have still had the bike. The only one painter was in Mexico on vacation and got covid or had to stay for extra 14 days. The stories and reasons have went on and on we are over 4500 in rental fees - lost the summer of riding the bike. Now had to buy a car for the rain needless to say we didn’t save a penny - we in fact costed ourselves so much money trusting Omega with our service. When you’ve lost a child - you don’t have it in you to complain and raise a ruckus - you just simply want customer service some level of communication etc. We took the rental back yesterday thinking the bike was done yesterday now today at 11it was promised and now they said come back in one hour. My husbands had to miss 1-3 days of work due to this situation as well.

Lisa's Spott

Tony and his staff know their niche--- Bikes...Any and All Bikes. I love that they are open on Saturdays & Mondays!!!! This place is my Oil change central every 1500 miles. The customer service guys are nice, friendly and funny. Their Guys that turn the wrenches in the shop are dedicated professionals who know their stuff. I’ve been using this place for about 4 or 5 years now. Still the best service.

Alex Escobar

The first time I came here they were the only place that said they could do my tires day of without taking them off the bike. They made me a priority and had quality tires in my size in stock. I'm told its always best to call at least a day ahead to make sure they have time to stock your specific tires. I come all the way from placerville because the pricing is right and the service is excellent. I recommend this place to anyone looking for new tires

Clntn R.

Normally I replace my own MC tires at home with hand tools to save money without a problem, but the new narrow 19in Pirelli Scorpion Trail II tire for my Triumph Tiger 800 was being very stubborn and the bead just would not seat to the wheel with many attempts. I went into to Omega Motorcycle's service department and they took care of me no problem and even balanced the tire, in and out under 30 minutes. Great MC service and customer service! Nice selection of used bikes on sale too 👍. Thanks again, Omega!! Much appreciated.