Big O Tires

Janie Kennedy

This is the best Big O around!! The customer service here is unmatched!! It feels great to know that I can trust a company and they deal honestly with me. Thanks for squeezing me in right before my move. I'll recommend you to everyone!

Adam Walsh

I showed up last minute after the place I had chosen for an oil change had closed at 3. I totally spaced. I gmapped oil change near me and Big O showed up as the nearest, ( didn't even know they did oil changes). The manager was so kind and understanding. She initially suggested other places because you usually need an appointment to get an oil change and it would be next week, but I explained they were all closed and I was overdue for one. She ended up fitting me in and the oil change was done in under 30 minutes. I'm very grateful for the accommodation and kindness. A big relief. Thank you Big O of Napa.

Tim Henke

I had a flat. I dropped off the car Friday afternoon at 3:30 PM. Needed the car the next day to get to work. I missed a voicemail message that said they couldn’t patch the tire. What they did was order a replacement on Friday night, which was there at 7:30 AM Saturday when I arrived at the store. The tire was replaced and I was on time to work at 8:15. How could that be better? I understand they may not be able to pull this off every time, but they did a fantastic job for me. Thank you.

Brent Butler

Had the tires on my dually replaced with General Grabbers AT/X's. They ordered them on a Wednesday morning and had them in the next day. Staff was professional and helpful in choosing a 3 peak tire for snow. I dropped it off at 1230 and they had it done by 2pm. I will definitely be back when my wife's vehicle needs new tires. Great job.