Living Spaces

Category: Furniture store in Los Angeles, California

Address: 4801 Venice Blvd., Los Angeles, CA 90019, USA

Phone: +18772667300

Opening hours

Sunday: 10AM–9PM

Monday: 10AM–9PM

Tuesday: 10AM–9PM

Wednesday: 10AM–9PM

Thursday: 10AM–9PM

Friday: 10AM–9PM

Saturday: 10AM–9PM

Reviews

Bri C

Aug 31, 2022

Very spacious, clean and fun place to shop for home furniture. Staffs are friendly and attentive and purchases are fairly easy. Prices are reasonable and warranty actually works here. Would give give 4.5 if possible because it took 6 months for them to make and deliver my last couch. Granted, it was during pandemic but that is still long time to wait for one couch that you already pay in advance.

Vanessa Ezeta

Jun 5, 2022

Living Spaces has always been a great place to buy furniture and get ideas. Six years ago, I bought my mattress, bed frame, chest and they are still in good shape! Recently, I bought a couch and accent chair and had a quick and easy experience for shipping. Even when I had to make a change before final shipping, it was easy to make changes. Although my final estimated shipping date was miscalculated and I wasn’t updated, but otherwise good experience.

zaineb shahid

May 22, 2022

I’ve had an amazing experience with Living spaces. Jerry, one of the store managers provided me the best customer service. Helped me choose the best furniture for my new apartment and had everything delivered on time. The quality of the furniture was exceptional as well. Thank you Jerry for making this process smooth for me. I would recommend living spaces to everyone out there. 10/10 customer service.

Maria Abad

Feb 1, 2022

Unfortunately my experience with Living Spaces Customer Service is being beyond awful. After 2 weeks delay they finally delivered the furniture I had paid for more than a month ago. But they delivered the wrong piece of furniture. Now their answer is that I have to wait another 3 weeks to receive the right piece of furniture. No pick up date for the wrong piece either so my 2 year old kid is paying around an enormous pice of dirty plastic and cardboard. And of course no expedite process or compensation was offered. You feel powerless and in the dark the whole process and I still don’t know if or when I will receive the right piece of the sofa.

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Questions & Answers

Do not shop here they have the worst customer service ever.

Juan Carlos Rodriguez | Sep 8, 2018
Living Spaces | Sep 7, 2020

Hello, Thank you for reaching out, we apologize for the inconvenience this has caused. If this issue remains unresolved please provide your sales order number to [email protected] and we will look into this.

How can you file a complaint for terrible service

Juan Carlos Rodriguez | Sep 8, 2018
Cartierz | Sep 8, 2018

Probably look on their website for the corporate number. They are horrible and their prices are misleading / scamming customers not knowing prices are cheaper everywhere else.

Hello do you have for credit?

Margarita Villalobos | Sep 8, 2019
ERIC MURPHY | Sep 8, 2019

Stil waiting for my refund .....

I want leather sofa that reclines

Margaret Wendt | Sep 8, 2018
Living Spaces | Sep 8, 2019

Yes, we do sell Reclining Sofas, including ones made out of leather: https://www.livingspaces.com/departments/furniture/living-room/sofas-and-sectionals/reclining-sofas

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Is this place pet friendly?

Alice Hsu | Jan 10, 2022
Living Spaces | Jan 10, 2022

Yes, we allow for small dogs but they must be held at all times and not allowed on the furniture. In addition, we do allow service dogs.

What are the Covid safety practices like here?

Anonymous | Sep 7, 2022
Living Spaces | Sep 7, 2021

The health and wellbeing of our guests and employees is our top priority, and maintaining your trust is a responsibility we take seriously. Here are the steps we’re taking to create a safer shopping experience: https://www.livingspaces.com/company/covid-19-response/safe-shopping

What is the direct number to the Venice location?

M. Fowler | Sep 7, 2020
Living Spaces | Sep 7, 2020

Please contact our Guest Services team at (877) 266-7300 and we'll route your call to the store you'd like to reach.

Hello are you guys open?

mic rey | Sep 7, 2020
Living Spaces | Sep 7, 2020

Yes, we are open.

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What is the return policy on mattresses?

Living Spaces | Sep 7, 2020
Living Spaces | Sep 7, 2020

Living Spaces does not accept returns/exchanges on mattresses, box springs, bunky boards, pillows, mattress protectors, comforter sets, and/or other bedding products. You can view our return policy here: https://www.livingspaces.com/company/store-policies#return_policy

Do you take old mattresses away upon delivery?

Living Spaces | Sep 7, 2020
Living Spaces | Sep 7, 2020

Yes, we take away old mattresses at no extra charge. (We do not remove bed frames) When you complete your purchase online, there is a section for "Special Delivery Instructions" on the shipping address page. Just let us know you'd like to have your mattress removed in that section. Please note, stained or soiled mattresses are not eligible.

Is the mattress included with the bed I purchase?

Living Spaces | Sep 7, 2020
Living Spaces | Sep 7, 2020

Unfortunately, no. None of our bed frames come with the mattress, this includes our trundle beds. Mattresses are sold separately. If you are interested in purchasing a mattress and foundation, please visit our Revive Center.

How much do you charge for delivery?

Living Spaces | Sep 8, 2019
Living Spaces | Sep 8, 2019

Delivery fees will vary by location. To get the delivery charge specific to you, please visit our Delivery Options page: https://www.livingspaces.com/delivery

Can I pick the delivery date and time?

Living Spaces | Sep 8, 2019
Living Spaces | Sep 8, 2019

Depending on your zip code and the availability of items in your order, you will be able to choose the delivery date and time. We offer morning and afternoon delivery windows. Some areas only have a single delivery time window to choose from per day. To see the delivery options for your specific zip code, please visit our Delivery Options page: https://www.livingspaces.com/delivery

For Home Delivery, will they bring it into the house?

Living Spaces | Sep 8, 2019
Living Spaces | Sep 8, 2019

Yes, when our delivery personnel arrive they will deliver items into your home and assemble everything for you. However, they do not touch existing furniture and are unable to assist in the moving around of furniture already in an individual’s home.

What is the return policy?

Living Spaces | Sep 8, 2019
Living Spaces | Sep 8, 2019

Living Spaces Furniture (LSF) accepts returns within seven (7) days of your receipt of an item, excluding bedding products. You will be charged a 10% restocking fee on all regular stock furniture returns. Returns on Special Order items are limited to transit damage or manufacturer defect only. Special Order returns due to customer preference, no-fits or any other reason are not accepted. LSF does not accept returns on mattresses, box springs, pillows, comforter sets, or other bedding products. LSF does not charge a restock fee on accessories such as area rugs, lamps, wall art, silk trees, florals, and table and ledge accessories. LSF reserves the right to refuse returns or exchanges of items that are not in as-new condition due to damage or misuse by the customer. For more information, please visit our Return Policy page: https://www.livingspaces.com/company/store-policies#return_policy

How do I return an item?

Living Spaces | Sep 8, 2019
Living Spaces | Sep 8, 2019

1. Please contact our Guest Services team to initiate a return at 877-266-7300. 2. You will be given an RMA number which is necessary to process a return. 3. You can return the item to a Living Spaces location or you can ship the item back to Living Spaces at your expense. 4. Please include the RMA # for proper processing when shipping a return to Living Spaces.

Is assembly free?

Living Spaces | Sep 8, 2019
Living Spaces | Sep 8, 2019

Assembly is free if you choose our delivery option. Please note when choosing our pickup option, you will need to assemble your items at home, if assembly is required.

Does delivery include removal of old furniture?

Living Spaces | Sep 8, 2019
Living Spaces | Sep 8, 2019

Delivery does not include removal of old furniture. The only exception is removal of old mattresses. We will remove your old mattress or foundation with the purchase of a new mattress or foundation if you notify us at the time of purchase in-store or at checkout online.

Does Living Spaces remove your old furniture?

Living Spaces | Sep 8, 2019
Living Spaces | Sep 8, 2019

Unfortunately, that isn't currently an option. The only items that are eligible for removal are mattresses and foundations. These items can be removed with the purchase of a mattress or foundation.

What are your customer pickup hours?

Living Spaces | Sep 8, 2019
Living Spaces | Sep 8, 2019

Store pick up hours are between 12pm-9pm, Monday - Sunday.

Do you offer same day pick up?

Living Spaces | Sep 8, 2019
Living Spaces | Sep 8, 2019

If an item is in stock and you wish to purchase today at a store location or online you will need to do a pick up on the following day. We do not sell our display pieces from our showrooms. It takes at least one (1) day for us to process and transfer items to each store. You can, however, select same day pick up at our distribution centers located in Rialto, Phoenix, and Fremont if the items are in stock.

How do I track my order?

Living Spaces | Sep 8, 2019
Living Spaces | Sep 8, 2019

You can track your order on the Track Delivery page: https://www.livingspaces.com/track-delivery Please note, this tracking system will only be available on the day your order is being delivered.

What is the store’s phone number?

Living Spaces | Sep 8, 2019
Living Spaces | Sep 8, 2019

To contact a specific store location you will need to contact our Guest Services team at (877) 266-7300 and one of our representatives will direct your call to the specific location you are trying to reach.

Does this store have an outlet center?

Living Spaces | Sep 8, 2019
Living Spaces | Sep 8, 2019

No, this store does not have an outlet center.

Do you have a supervised room for kids?

Living Spaces | Sep 8, 2019
Living Spaces | Sep 8, 2019

Yes, this store location has a supervised fun room for kids to play in while you shop around. The hours are 10am-9pm, Monday to Friday and 9am-9pm, Saturday to Sunday.

Does your store allow pets?

Living Spaces | Sep 8, 2019
Living Spaces | Sep 8, 2019

Service animals are allowed. We do not allow large pets on leashes. However, small animals are welcome and must be carried by the owner at all times and not allowed on the furniture displays.

Does the store have wheelchairs available?

Living Spaces | Sep 8, 2019
Living Spaces | Sep 8, 2019

Yes, we have both regular wheelchairs and power electric wheelchairs available.

Do you have gift cards?

Living Spaces | Sep 8, 2019
Living Spaces | Sep 8, 2019

Yes, gift cards are available for purchase in store only.

Do you have interior designers?

Living Spaces | Sep 8, 2019
Living Spaces | Sep 8, 2019

Yes, we have interior designers available to help you at our store locations. There is no extra charge for this service.

Are fabric swatches available in store?

Living Spaces | Sep 8, 2019
Living Spaces | Sep 8, 2019

Yes, fabric swatches are available in store to view. If you would like fabric swatches sent to your home, please visit our Sample Color Swatch Request page: https://www.livingspaces.com/departments/custom-upholstery/color-swatches

Can I get fabric swatches delivered to me?

Living Spaces | Sep 8, 2019
Living Spaces | Sep 8, 2019

Yes, fabric swatches are available to order online at no extra cost. For more information, please visit our Sample Color Swatch Request page: https://www.livingspaces.com/departments/custom-upholstery/color-swatches

Do you have day bed?

faranak mohammadi | Sep 8, 2019
Living Spaces | Sep 8, 2019

Yes, we do sell Daybeds: https://www.livingspaces.com/departments/furniture/bedroom/daybeds

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So, This is my first time shopping for furniture outside of Ikea.. aka broke college furniture store.. so the stores, are they just a show room and when you pick the ones you like they deliver from a seperate facility? Or can you just grab one there?

DH Moon | Sep 8, 2018
Living Spaces | Sep 8, 2019

All store locations will feature a showroom. For purchases made, we offer both delivery and free store pick-up options. Same-day delivery is available in certain areas for purchases made before 4:00pm. Same-day pickup available at our Rialto and Fremont distribution centers along with our Phoenix and Pflugerville stores. Next-day pickup available at all stores except Summerlin.

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can a mattress be delivered same if purchased if from clearance

Isaac Azaria | Sep 8, 2018
Bernita Lindsey | Sep 8, 2018

Yes it can be delivered same day as long as you purchase it before 4pm and its not a floor model.

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What's qualification about offering of free mattress of any size

Larry Bailey | Sep 8, 2018
Living Spaces | Sep 8, 2019

All California fire victims who have an approved FEMA determination letter or insurance award letter are eligible to receive a free Series 4 mattress in a Twin, Full, Queen, Eastern King or California King size and a free foundation. Please visit our Fire Relief page for more information: https://www.livingspaces.com/event/firerelief

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