Ono Hawaiian BBQ

Gissel Vargas

Today I placed an order over the phone for a certain time, I arrived a little bit before my quote time. when one of the cashiers told the kitchen cooks that I had arrived the kitchen manager Diego, started yelling from the kitchen that I was earlier than the requested time. He made me feel dumb by the way he was speaking to me in front of other guest and employees. He was extremely rude I can’t believe he is the manager with such poor customer service he was also being rude to his cashiers. I know that we all have bad days but he should show better costumer service if he wants to keep the clientele.

james smith

Great place very good food

Pookie V.

Food was freshly made...a lil skimpy with the spam in the mitsubi but over all everything was good

Priscilla Reyes

Had a bad experience over the phone … didn’t get the name of the girl that answered the phone and no one had badges . My husband went in for me and picked up the order due to me being a really nice person I didn’t have it in me to give attitude back but I had a bad experience with the person who was taking my order she gave me attitude and I was struggling to remember the name of the plated on the menu honestly I felt so stupid for even holding the conversation on the phone with her still but please I just hope they really check there workers I understand we all have our good and bad days but we should never be round to one another we don’t know what someone is going through … so please ono do better for your customers .