ROADS Community Care Clinic

L F

I guess staff is on a POWER TRIP...I WAS EATING AT THE CLINIC wY from staff...L.A RESTAURANRS ARENT AS SRRICT.no more mask mandates..I won't be going back

Salomé Salo

These people does NOT know what they’re doing. They make me come and waste my time over and over. They need to hire people that take their jobs more professionally. Every time I come here they do not know what they’re doing. They schedule me appointments just to re-schedule more appointments. Honestly WORST SERVICE I have ever experience with clinics. Shame on them it’s so ridiculous!!!!!!!!!!

Nancy Gomez

Used to be great when it first opened, but now it’s gone downhill.. I love that Dr. Benedicta is always looking out for her patients. Does a great job at screening her patients and gives accurate diagnosis! On the downside, the new nurses and receptionists have been very unprofessional and always treat patients as if the treatment costs and all services were being provided by the receptionists and nurses themselves. They have a job because of their patients. It would make sense to treat them with respect and help them in the most customer service friendly manner. I tried to give some of them a chance since they were “new” but it’s not improving. I know how to contact the clinic owner. Just because it’s a non-profit organization does not mean staff get to mistreat patients or their clients. Another issue is receptionists not answering the phone! When I’m siting nearby the front desk I can clearly see that sometimes they’re not busy and the phones are either blinking or ringing and clients being put on hold.. what are these people getting paid for if they’re not doing their job. I know people who need jobs and are the most beautiful souls and know how to treat and respect people. If you work here, know that you need to reflect on this and analyze the way you treat your income source. I hope you all can improve.

Brittney Winter

Absolutely the worst doctors office I have ever visited. Do not come or bring your loved ones to this location. All the staff members are extremely rude and even roll their eyes at you, they are so unprofessional I had to leave after being there for well over 2 hours (didn’t even get to see the doctor)being made to feel so uncomfortable that I left in tears. What a horrific experience.... it’s really sad that this place is supposed to be taking care of people’s medical needs and they just don’t care about the person and just want to bill your insurance .whoever is in charge please do better , people should feel safe and comfortable in a medical office