Address: 242 Los Cerritos Center, Cerritos, CA 90703, USA
Phone: +15623561555
Sunday: 11AM–7PM
Monday: 10AM–9PM
Tuesday: 10AM–9PM
Wednesday: 10AM–9PM
Thursday: 10AM–9PM
Friday: 10AM–9PM
Saturday: 10AM–9PM
Steve Jang
Need some experienced leadership or don't work if you are too tired!! Young, arrogant and rude welcoming. Treated me like I stole Gift Card--- "Where did you get this??" --- What a stupid question, Ms. Regina!! Supervisor Leslie was also terrible- Get some customer service training!! Mr. Patrick - Excellent job, spoke well and presented company well.
Jessica Granillo Mateo
I went in to buy a Apple Watch they didn’t give me the Apple Watch band so I had to drive again the next day, I explained what happened and now they had said they didn’t have the starlight braided solo loop I originally had paid for what a bummer they said we can refund you your money or you can choose a different color, when they were supposed to give it when I bought the watch in the first place. bummer ! Bad customer service.
Carlos Andres Bolivar Polania
Great service . I tried the store appointment for buy a new iPhone it was great service. They help setting up everything.
Praneeth Fernando
worst Apple Store by far. Scheduled an appointment for 7pm for a phone trade-in. Showed up at 6.00pm and talked to one of the associates about the trade in program. She mentioned that I need a specialist to do the trade in. After one hour of waiting went to talk to her, again. She said she was busy and wait for another 10min. Then a different associate showed up and asked me to use my phone or a store laptop to do the trade-in and mail the phone. SERIOUSLY!!!. I waited almost 1.15 hours just to be told that I could do this on my phone. Worst customer interaction and service ever. When I asked about the name of the female associate whom I initially talked to, who could have easily told me that I can use my phone to do the trade-in, refused to give me her name. I will never go to this apple store again.
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These previous answers are both correct and just to be better safe than sorry if it were me I'd block the #, AND make an appointment to seek help from a customer service rep and/or a tech at the Genius Bar (@ your nearest Apple Store). Good luck and Goddess be with you!
there is a website on apple that tells you what iphones they. can replace i am guessing they can repair your. Iphone but i don't know how much it is going to be. you can call apple and ask.
Yes they are
In the apple store they always have iPhones
You can purchase new phones tablets, computers and accessories at this store
Yes You Can, AppleCare wouldn't be the best contact, although they may help answer questions. Go to www.icloud.com and select find my iPhone, from their you can select "Lost Mode" on your iPad locking your device and flagging it as stolen. Hope this helps https://support.apple.com/kb/ph2700?locale=en_US
Apple has in-store technicians who can take a look at macbooks and iphones. However, you will need to arrange for an appointment with the store receptionist. Go there early, 10 - 10:30am so that your concern will be looked into without having to come back the next day.
You can go to apple store
You probably have an older iPad that isn't compatible with iOS 10. I have an iPad that won't update past 9.3.9. The only way to get a newer iOS is to get a newer iPad.
i would like to have an appointment to unlock or put my phone not on disabled but abled.
Go to the local apple store and see what they can do to help you
I believe $499 unlocked at Apple store.
They should be able to backtrack records based in the IMEI.
Hello! I recommend you to take it to any near Apple store, they can fix it, the genius bar help a lot I always go to los Cerritos Apple store, they have very good service 👍🏻 just be patience because there's a time to wait. For sure they can help with your situation
Not sure.but you maybe wanna do some research.as im sure if you have an account with apple.it should be free to charge
Yes you should definitely make an appointment
Yes they do! They repair iPhones and iPads
what la county got in place to protect every one
It seems that people just come for only online pickup.
You can check online with their website.
You have to log into your account from the apple website. Most likely it will ask for a verification which will be sent to your phone first. Then you verify your identity.
Online only! SIDE NOTE: . All other in person service require an appointment prior to visit, due to COVID regulation.
Pretty much sure they can do it. But you need to call for appointment first.
Due to the covid 19, getting products back in inventory is unpredictable but suggest keep on checking often to be the first to get it as many clients are looking for it.
You can "walk in" but they ask what your situation or what your looking for first. it is like a queue. Due to covid they are limited to what they are allowed to do. It's easier to make an appointment
Yeh so can you explain what happen with your phone
I am not sure but give them a call
They only have them on Tuesday night between 7 and 12
Apple.com, scroll all the way down and click on Apple store.. It's called genius bar.
Apple. Com/support
What's wrong with that type?
Yes
Yes u can. But limited choice for phone covers.
Just Google it it's in ceritoss mall
At least return it to apple, saying you found a lost iPhone.
This may be due to corrupt data on the phone or the watch. Your watch may also be out of date in terms of hardware. Best way to know what is going on is contacting Apple support online, over the phone, and or in store. Genius bar reservations are best made through online support. Good luck hope this information helps.
Apple can still help you if you take the device to one of their stores.
It is possible. You need to speak to apple support to receive a case id number with an original receipt copy of your device.
I recomend the dame thing as Danny
Hello. You can absolutely pay the phone off through monthly statements depending on how you want to purchase the phone. Now what I mean by how you want to purchase the phone is depending on yourself. You can do monthly installments which is called iPhone payment plan which is linked to a credit card or a debit card that you own. Secondly, you can finance the phone through iPhone upgrade program which requires a debit card or a credit card as well payments are a little bit higher but you will get insurance. Lastly, you can finance the phone through Apple's program that is linked to Barclay card which is a Visa credit card.
Problably you mean free sessions there these days, here's the info: https://www.apple.com/today/calendar/loscerritos/?topics=video-passion&showHero=true
Yes, the cheapest iPhone you can buy at the Apple store is $449. If you're looking for even cheaper options check out Apple's refurbished page. People don't realize this but those phones on the refurbished site are technically new phones that have been bought from their stores and returned within the two week policy. They are tested for three months and cleaned if they pass, repackaged and put on the site for a discounted price. Best part is the phones come with the same one year manufacturer warranty as a new phone in store.
I do not know ... you should check the Apple page.
While it is true that the battery lasts a lot, around 2 years of life does not have the same feature and recommend you change it in your Apple Store
Zagg
I have an Ipod touch 32g can the battery be replaced? Cost?
Yes, they charge you in the official iPhone house for the battery change: U$S 80 and the change is made in approximately 2 hours.
YE SOUNDS ABOUT RIGHT
They'll fix it on the spot if you get the right rep helping you
They don't accept personal checks they will accept Visa Mastercard discover Apple pay things like that but not checks
On another phone of course call Apple support 1-800- 275- 2273 have your serial number ready type of phone and problem that you're having if they can't do anything make an appointment with the Apple Store you seen my review they're awesome good luck
Contact apple support. They will answer your question https://getsupport.apple.com/
First thing I would do is get ahold of Apple support you can Google that and they'll walk you through some things over the phone and if not they'll probably have to go to the Apple Store that would be my advice I have high regard for them and their skill good luck
I'm sure they can they do wonders I know I was amazed at how well they worked kudos to the whole gang at Apple store in the Los Cerritos Center
Only the locker can unlock.
And
Yes the have. They have classes iPhone iPad and mac
I think it depends how much Damage and if it still works Pluss+ insurance can cover the repairs Good-luck 😮
Yes, online or call to them you can make appt.
For 32 gb is $549.00 and for 128 gb is 649.00. Both aer free sim (without carriers)
Call the store directly. They will answered your questions directly
No
I would contact Apple Care Support to have them run a diagnostic for you over the phone. If a battery is needed they can help you place an order for your local Apple store for repair.
That Apple store can be fast and also be slow, on repairs just depends on how crowded it is there, funny thing I went on black Friday I was in and right out picking up 2 IPhone x 256 gb. But took longer to return them both ??? The worst IPhone ever, glad I kept my Samsung note 8, but usually malls have the kiosks that do phone glass or screen repairs and most likely be cheaper than Apple store but if you have a warranty with Apple, surely go there, good luck..
No unless you have a specific service like repairs or pick up
Yes
I suggest taking out to three apple store, especially if you have warranty or Apple care
Yes
Yes unlock on iPhone 8 and plus but not X
If you need help to setup your laptop than yes go to the store, its free. If not, and you get free shipping than order by mail.
You should call or order online for pickup
Yes. Better and faster service
Take to apple. It has 1 year manufacturer warranty. And if you have apple care you are they will fix it too
Call the apple store
If it’s icloud unlocked forget about it they won’t unlock it
Sometimesba large amount of lint cand get into the chsrging port. Grab a tweezer and see if you can take it out. If not take it inside
i need an appointment for this Saturday
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