123 Home Care

Category: Home health care service in Santa Monica, California

Address: 2500 Broadway building f suite 125, Santa Monica, CA 90404, USA

Phone: +13103618558

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Ryan Baxter

Nov 21, 2018

123 Home Care is an awesome company! 123 Home Care has an amazing culture with highly talented team members who deliver an incredibly valuable service to clients and the community! Their client-centric policies have made them the leader in the non-medical home care industry.

Matthew Omer

Jan 3, 2018

Great Company with a compassionate and caring team. Customer service is paramount! You will not find better service in the home care industry!

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Questions & Answers

Do you have a caregiver with experience with my loved one’s specific condition?

123 Home Care | Sep 8, 2018
123 Home Care | Sep 8, 2018

We’ll make sure that the Qualified Caregivers we match with your loved one has diagnosis-specific experience. In other words, if your loved one’s diagnosis is dementia, we’ll make sure we have a Qualified Caregiver who has previous experience working with clients with dementia.

What happens if we don’t like the caregiver?

123 Home Care | Sep 8, 2018
123 Home Care | Sep 8, 2018

That’s one of the great things about working with 123 Home Care. We’ll gather your feedback, go back to the drawing board, and select a new Qualified Caregiver who may be a better fit. We’re happy to continue doing that until you and your loved one have someone you’re absolutely satisfied and comfortable with! That’s part of our ‘Comfort Match’ Guarantee. The great thing is that we have a huge team of high quality Qualified Caregivers; and, therefore, we can replace any given caregiver very easily. We appreciate how intimate of a service this is, and our team of caregivers allows us to make sure that we have the right caregiver to take care of your loved one. Other companies, simply can’t do this.

Is there a contract?

123 Home Care | Sep 8, 2018
123 Home Care | Sep 8, 2018

No, we don’t have any contracts. All we have is an agreement, which simply states that you agree to pay for the care that you receive, but you aren’t locked into any long-term contract or a minimum number of hours per day. Additionally, you can cancel anytime without penalty.

What does 123 Home Care do?

123 Home Care | Sep 8, 2018
123 Home Care | Sep 8, 2018

123 Home Care is a non-medical home care company that provides Qualified Caregivers into the homes of our clients (typically seniors) who need assistance with Activities of Daily Living (or ADLs). By making the process easier and more convenient, we’re able to help our clients maintain their happiness, well-being, safety, and independence in the comfort of their own homes by assisting them with daily activities, such as bathing, restroom activities, personal hygiene, dressing, grooming, walking, light housekeeping, laundry, meal preparation, medication management, transportation and companionship.

What is non-medical home care?

123 Home Care | Sep 8, 2018
123 Home Care | Sep 8, 2018

As an alternative to staying in a nursing facility or having a family member provide assistance, many families choose to receive “non-medical home care” services that allow their loved one to maintain their independence while remaining in the comfort of their own home and receive the one-on-one care they need from an experienced Qualified Caregiver.

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