Address: 789 E El Camino Real, Sunnyvale, CA 94087, USA
Phone: +14087367145
Sunday: 11AM–6PM
Monday: 10AM–8PM
Tuesday: 10AM–8PM
Wednesday: 10AM–8PM
Thursday: 10AM–8PM
Friday: 10AM–8PM
Saturday: 10AM–8PM
Maru Vazquez
I came today to downgrade my T-Mobile service because of some challenging finances I am having at the moment. Nick, the customer service representative, was very knowledgeable about the ways I could get better service and still be able to pay based on my tight budget. He was very professional, ethical, and, most of all, empathetic to my situation. I was planning to go to another cell phone provider. Still, after talking to Nick and getting a better deal without sacrificing my finances, I decided to continue with T-Mobile. Also, his supervisor was very kind, professional, and respectful of my needs. If you go to this T-Mobile store, ask for Nick ;) T-Mobile @: 789 E. El Camino Real, Sunnyvale, CA 94087
farzad namiranian
Hello. Today I received the best service from odalis Garcia Solorio for sure I recommend T.Mobile to others. Specially this great location. She is simply the best. Thank you.
Simranjit Singh
I have been going to this Tmobile branch in Sunnyvale for a while, and TBH the customer service hasn’t been good. My recent visit, I had to wait for 40 minutes since someone came and address me. There two guys attending one customer and one of them could have easily came and answered my queries and I would be done in 10 minutes. But he chose to talk to another customer who was already been attended. At least be courteous of other people’s time and attend them or tell them it will take longer than expected.
Ray Martin
Dont come to this location, they will waste your time and money, and lie to your face to line there own pocket's. Better off tryimg to do whats needed online, or go to a diffrent location out of the south bay!!!
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Yes I was there a few days back and they are open. You can call ahead and make an appointment to reduce your wait time.
Only 10 people allowed in the store at a time, social distancing, hand sanitizer for customers and staff and everyone wearing masks.
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