Pacific E-Bike

Scott Ebike

This is a small shop. I have been here a few times. The one guy that works at the shop is always super busy doing repairs but always has time to anwser questions.

John Blaustein

You can't judge a book by its cover!  (At least I can't.)  Pacific E-Bike is located in the heart of Berkeley's industrial neighborhood, surrounded on all sides by heavy-duty factories.  Instead of a slick storefront displaying bicycles and accessories, you'll find a corrugated roll-up door, half open, and frosted glass windows that offer no view inside.  Above the door is a sign, printed on heavy fabric that simply says "Pacific E-Bike, Home of Emazing Bikes."  This is not your typical bicycle shop, and the outward appearance might be a turn-off for some people!  Once inside the door, you will find an odd collection of bikes--some old, some new, some custom--but all with motors.  Then you will be greeted by Scott, the owner and one-man band.  He is the salesman (soft-sell only here), mechanic/repairman, and all-around advisor on e-bikes.  (He was one of the first to get into the e-bike business.) My wife and I were in the market for e-bikes.  We had been to two other Berkeley bike shops and had test ridden two imported European e-bikes, both in the $4K-$5K price range.  A friend of ours owns one of Scott's e-bikes, and that's what brought us to him.  I had made an appointment on Scott's website for our visit, and when we arrived, he gave us his undivided attention.  He let us ride a couple of Emazing E-Bikes around his neighborhood to get a feel for them.  He carefully explained the difference and pros and cons of a hub motor versus a mid-frame motor.  I am not one to rush into buying decisions, so I told Scott I wanted to think about it and come back.  He suggested we come back another day and take two bikes for up to a full day with absolutely no obligation to buy.  He actually encouraged us to check out the competition and test ride other e-bikes. We did return, and we did take two bikes for a couple of hours.  Then we bought them.  We decided on the Emazing Apollo+ bikes because we live in the Berkeley hills and wanted the additional power of the mid-frame motor over the hub motor.  When comparing the specifications of the Apollo+ to many of the other "name brand" e-bikes, we were delighted to see how well those specifications either matched or exceeded e-bikes costing 50-100% more. After riding in the steep hills for a couple of weeks, the brakes on our bikes needed a small adjustment.  I like doing things myself, but didn't want to attempt that on a new bike.  I took the bikes to Scott, and he not only did the adjustment right on the spot, but he taught me how to do it and told me what tool to buy and use. We love our bikes!  They have all of the bells and whistles of the more expensive e-bikes, as well as a feature not found on all e-bikes--a throttle.  The throttle, a small lever operated with the thumb of the left hand, applies power without pedaling, and that makes it very easy to start riding when facing uphill.  Of course there is an LED panel showing all pertinent information, as well as a large battery for maximum distance.  The derailleur and brakes are top-quality. Thank you to Pacific E-Bike!  Thank you Scott! John & Terry -- two happy customers!

phatloot cb

My experience Purchased Bagibike B-20 premium in Feb. The bike rode well, 3 friends went and purchased bikes; 2 from this establishment on my word.Rode the bike for 500 miles took it in for Service. Scott tried to fix the rear brake; Didn't have the "correct" part; Put a cable on the bike with Gorilla tape and Zip ties so "I" called the Bagibike rep.Who only wanted to speak with Scott. Well I have a $2000.00 bike with gorilla tape and Zip ties. Thank you. Sent an email asking Scott would he take the brake off another bike until bagibike send my brake (if they ever will...) no response sent text message no response. well I Thank God for gorilla tape and Zip ties Yes in the End my bike is fixed Scott did fix it 😊 Happy now ugrade the stars !!

Jess Olivares

Fixed my electric scooter at such a great price when no one else could! I also went in for minor adjustments and Scott did those so quickly and without any issues. He was helpful and friendly every single time. Overall great experience and would recommend to anyone!