Matthews Nissan of Clay

Category: Nissan dealer

Address: 3893 NY-31, Liverpool, NY 13090, USA

Phone: +18665983195

Opening hours

Sunday: Closed

Monday: 9AM–7PM

Tuesday: 9AM–7PM

Wednesday: 9AM–7PM

Thursday: 9AM–7PM

Friday: 9AM–6PM

Saturday: 9AM–5PM

Reviews

Andrew Gurka

Aug 15, 2022

Excellent customer service. I originally purchased my Nissan through the Matthews dealership in Vestal, NY and was treated so well there I knew I had to bring it back to a Matthew’s dealership when I moved back home to Syracuse. I got the same fantastic service here as I did before in the Southern Tier. I will only take my car here for any service needs. Thank you for making my rear break replacement a painless experience!

Art Briley

Jun 19, 2022

Found a vehicle we were ready to purchase on the website and after calling to verify the 2022 Rouge Platinum that was listed to be in stock online was indeed available, which we were assured was still available, we set an appointment to see the vehicle and drove two hours to meet with a salesperson. Only then we are told the vehicle had actually been sold over two weeks ago. We were then told another was expected in soon, of course at a higher price. After a very insulting offer for our trade in and a push for over $10k of "extras" and much frustration of my wasted time, we left to travel back home another two hours. Bait and switch tactics, sales manager that cannot be bothered to attend to a customer that is obviously unsatisfied with the situation although he was obviously aware, and a management team that would leave a struggling sales rep on their team to take the fall for the company's failure; unfortunately but I would never recommend working with Mathews Nissan of Clay. And as of this writing ( another week later), the same vehicle is shown online to still be in stock.........

Suzy Mcglory

May 3, 2022

Went in last wednesday, did not think i was going to buy a car, but Morgan was so helpful with guiding me in the best decision for a car! She was really upfront about everything and made the buying process very stress free! She was also very professional:) I walked out with a 2019 kia forte with only 2300 miles!!! Thank you so much Morgan! if you are looking for a new car, DEFINITELY go to Matthews Nissan of clay and ask for Morgan!!

Vincent cosme

Apr 23, 2022

I woke up this morning not knowing where I should go to get a new car, I figured I would start off a Nissan and then browse a couple other options after As soon as I went in the service center Morgan, a sales representative, not only greeted me but she helped me pick out my first car! She was outright phenomenal and since I've never bought a car before she made it easy and simple. She's one of the most fantastic and most personable person that I've ever met. I told her what I wanted in a car and helped me find one that was within my budget, I didn't even need to go to a different dealership. She helped me pick out a brand new Nissan Sentra and I was overall extremely satisfied with her service. I would recommend anybody going here and asking for her specifically if you want a new car!

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Questions & Answers

Great experience If anyone ever wants a car with good service go see Christopher Jones he was amazing

jada | Sep 8, 2018
Matthews Nissan of Clay | Sep 7, 2021

Thanks for the feedback, Jada! Chris is awesome and we are lucky to him!

Does Matthews Nissan price over MSRP?

Matthews Nissan of Clay | Apr 10, 2022
Matthews Nissan of Clay | Apr 10, 2022

We pride ourselves on a no hassle, fair, transparent car-buying experience. At Matthews you won't find mark-ups over MSRP, hidden charges OR market rate adjustment fees.

Why should I shop at Matthews?

Google User | Sep 7, 2021
Matthews Nissan of Clay | Sep 7, 2021

Discover the next BIG thing that's rolled into Syracuse and shop stress-free at Matthews where we pride ourselves on a No Hassle experience. We've been serving the Southern Tier since 1973 and have an award-winning reputation. We offer our an exclusive loyalty program, our own Matthews App and offer Matthews Direct in which you can shop and buy from your couch. Discover the difference at Matthews!

Do you carry used cars?

Google User | Sep 7, 2021
Matthews Nissan of Clay | Sep 7, 2021

Yes we carry a great selection of preowned cars, trucks and suvs at Matthews Nissan!

Do you have the New 2022 Pathfinder?

Google User | Sep 7, 2021
Matthews Nissan of Clay | Sep 7, 2021

Yes! We recently got in the All-New 2022 Nissan Pathfinder with available intelligent AWD that adapts to changing conditions constantly and 8 Passenger SUV. Let Matthews help you get your next Pathfinder today!

Do you buy cars?

Google User | Sep 7, 2021
Matthews Nissan of Clay | Sep 7, 2021

Yes we do! We buy cars even if you don't buy from us. Plus, we've partnered with Kelley Blue Book and you can get your instant cash offer fast and easy!

Can I buy a Nissan online from you guys?

Google User | Sep 7, 2021
Matthews Nissan of Clay | Sep 7, 2021

Yes! With our digital retailing tool, Matthews Direct you can complete as little or as much of the car buying process online to save you time at the dealership or if you just prefer to buy it from home!

What can you do in the Matthews App?

Google User | Sep 7, 2021
Matthews Nissan of Clay | Sep 7, 2021

So much! Save time and shop for your next vehicle from home, schedule your service, view and track your auto rewards for all of your vehicles, win money saving rewards in our Spin Game, contact roadside assistance, shop for vehicle accessories and MORE! Download for FREE in your app start and start saving with Matthews today!

What are the Covid safety practices like here?

Anonymous | Sep 7, 2022
Matthews Nissan of Clay | Sep 7, 2021

We attempt to do all we can to meet all current NYS guidelines and keep all of our customers safe. Face masks are required inside the facility, vehicles are sanitized before and after usage, continual sanitation of all touchpoints, reconfigured showroom and service lounge to maintain social distancing and hand sanitizer available throughout the building.

What is a down payment to lease a vehicle?

Ernest Ferro | Sep 8, 2019
Matthews Nissan of Clay | Sep 7, 2021

Hi Ernest- That all depends on your own personal situation. For instance, It can vary based on the type of vehicle, your trade in (if you have one), and your targeted monthly payment. At Matthews Nissan Clay, we'd be happy to help you figure out what's best for you!

what paper work do I need to turn or purchase my present lease?????

darlene brown | Sep 8, 2019
Matthews Nissan of Clay | Sep 7, 2021

Hi Darlene- We'd be happy to help you with that! We wouldn't require any paperwork if you leased the vehicle with any of our Matthews Dealerships ( or this former Fuccillo dealership). If you have any questions please reach out to us 315-944-3200.

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I need a oil change before I leave for a trip out of state on Friday the 18 of January. How late is your service department open? Nancy

Nancy sheldon | Sep 8, 2019
Joseph Paone | Sep 8, 2019

If you bought the car at Fucillos , the oil change may be free. Mon, Thurs, Fri, open from 8 to 5, Tues and Wednesday until 700on

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