Riverside County Department of Public Social Services

Category: County government office

Address: 65753 Pierson Blvd, Desert Hot Springs, CA 92240, USA

Opening hours

Sunday: Closed

Monday: 8AM–5PM

Tuesday: 8AM–5PM

Wednesday: 8AM–5PM

Thursday: 8AM–5PM

Friday: 8AM–5PM

Saturday: Closed

Reviews

Tiffany

Aug 29, 2022

BEWARE of Pricilla Rangel at this office!!! I had an interview, 3 weeks later went into the office to find out what was going on w my case since they allow you to wait weeks with no information & waited for 3 hours to find out THEY didn't complete the application process. I had to reinterview. Called PRICILLA RANGEL COUNTLESS TIMES! Left SEVERAL messages begging for help!! Received my denial and PRICILLA RANGEL blocked me from calling her!! THESE PEOPLE DO NOT CARE!!! I cried to her stressing how badly I needed help and THIS IS THE HELP THEY OFFER! I asked for her name after the 2nd interview & she tried giving me a fake last name. I had to have her spell it out! Cant get ahold of anyone, they refuse to see you in person, they have you dit in that office just to call you. These people need to lose their job, they’re in the WRONG business. No empathy at all. You’re just more paper work pilling on their desk!

Black Orange

Mar 17, 2022

Horrible experience at the actual facility, couldn’t get a hold of my worker or even the supervisor. Somehow I was given the number for the assistant supervisor Yvette & I couldn’t be more grateful for her guidance. I had hit a dead end over & over again & for the first time I encountered someone who had genuine compassion & empathy. IDespite her likely enormous work load, she didn’t rush me over the phone or cut me off as most others have done. I hung up with the peace of mind that the situation would be resolved & I believe it was- thanks to HER. Thank you for at the very least offering hope, because once that’s entirely gone & the hopelessness takes over, the gloom steals any motivation & all thats left is depression & my productivity levels become non existent. Thank you Yvette, I will absolutely pay it forward & hope somehow i can be of assistance to you should you ever need volunteer. Good day.

Nellie Giddings

Mar 4, 2022

Always treated with respect and empathy and they have always stayed on top of my case love everyone in the DHS office.

Aminah Marshall

Mar 31, 2021

A female operator went above and beyond for me when I decided to make a phone call on the 26th of March 2021! She personally mailed my paperwork to me which saved me a trip. Whomever you are, I appologize that I can't remember your name, Thank You....

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Questions & Answers

Why don't they ever call back, nor answer the phone. They say call the case worker, but she does not reply, ever!

sathya | Sep 6, 2020
Andrea Cruz | Sep 6, 2020

Walk in ask to speak to your case worker it's more easier plus you get whatever you need fixed right away does not take that long

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I just moved from Phoenix, can my case just be transferred?

Juls Saylor | Jan 9, 2022
Francine Flores | Jan 9, 2022

No, you would need to re-apply due to your case being from out of state. Cases can only be transferred from county to county in the state of California.

Is this where I pick up my EBT card?

Elijah Frazier | Sep 6, 2021
AARON Sanchez Solorzano | Sep 6, 2021

Yes it is they can help you on mostly anything they have for services

Can my son get get cash aid along with food stamps under general relief here. Yucca valley doesn't offer cash assistance. Food only.

Rachelle Chaff | Sep 6, 2020
Desiree Gonzalez | Sep 6, 2020

Yes. General relief is for everyone who qualify. You do not need a child in the home. And yes dhs does general relief.

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Can people have access to a computer and making copies?

Monica Gallegos | Sep 7, 2019
Mary Montez | Sep 7, 2019

Yeah

Where is the closest EED office near me. I live in desert hot springs CA,

Scott Hansel | Jun 8, 2022
Zorigirl Sanchez | Jun 8, 2022

Indio

when reapplied for the 300 bucks on top of the food stamps does the funds get deposited in the same card?

larry joya | Feb 8, 2022
Daisy Barragan | Feb 8, 2022

Yes

when someone re apply for benefits is a new card issued or the same card can be reloaded?

larry joya | Feb 8, 2022
Daisy Barragan | Feb 8, 2022

The same card can be used.

Is the county offices open with the pandemic

Laurie Retz | Sep 6, 2021
Robert Seipel | Sep 6, 2021

M F 8--10 am

How do I put in a change of address for my medical? I don't have my case number

Maylin Aburto-Morales | Sep 7, 2019
Naftali Gonzalez | Sep 7, 2019

Call them they will ask you for your ssn and provide you with your case number and your workers name

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