Bank of America (with Drive-thru ATM)

Category: Bank in Frederick, Maryland

Address: 1070 W Patrick St, Frederick, MD 21703, USA

Phone: +13016986080

Opening hours

Sunday: Closed

Monday: 9AM–5PM

Tuesday: 9AM–5PM

Wednesday: 9AM–5PM

Thursday: 9AM–5PM

Friday: 9AM–5PM

Saturday: 9AM–2PM

Reviews

G L M

May 3, 2022

Seems like they don't take into consideration any if the reviews regarding this location. It's 2022, and I still have the very same complaints as those who dealt with this branch 4 years ago! Even answering a phone call is like asking them to find God's teeth. Totally unprofessional.

Jeremey Ostrow

Dec 30, 2020

This has to be the absolute worst branch I have ever been to! I have been here twice to be told to go back to check issuer and then told there was no problem with check! Went to 2 locations, each time the second location has never had a issue. The simple fact of having a person there to approve check over teller who is the RUDEST PERSON I EVER MET DEFINITELY LETS ONE KNOW NOT TO BANK THERE! She is a unhappy person that wears BOA so well and lets you know they are TERRIBLE OVER SEAS BANKING WILL BE BETTER!

Nicko Wardana

Nov 26, 2020

First time I went to this location for my urgent loan business and did not have any issues. The lady (Nadia) was very helpful and greeted me respectfully. Manage to complete my business fast on that same day. This location can be very packed and busy during peak hours so I understand why some of the other reviewers are frustrated with the service. Advise to come early morning, right when they open.

franklin lake

Oct 11, 2020

I have been calling this location for hours now and the phone has never even been answerd. I go through the options from the automated directory and when i push 4 to speak to a bank of america representative the phone rings mabey 15 or 20 times and says everybody is busy. It dosent give you a option to stay on the line while it keeps ringing untill a employee answers it. This makes no sense and all it dose is creat stress in a time when the world is allready stressed. Looks like i wont get my question answerd because this is not the first and only local bank of america ive tryed contacting today. Im not getting a answer from any bank of america i call. They cant all be so busy at the same time someone cant take 2 minutes to answer a simple question i cant find the answer to on bank of americas web site. I wouldnt even give this company 1 star if i had the option to give them a zero star rating. Better yet it would be nice if i coug ive a negative star rating. Lol. BANK OF AMERICA GETS A TOTAL RATING OF -2.5 of of a possible positive 5 star max rating. Too funny! Only a -2.5! Ha! Negative 2.5 is sad bank of america. Step you customer service up. -2.5* rating! ; (

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Questions & Answers

Is this a jp Morgan Chase Bank

Darold Holley | Dec 17, 2018
Kevin Rice | Dec 18, 2018

No

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