Lourdes Counseling Center

Hacquoic H

The one front desk last that has been there forever hangs up so quickly I have to call back most of the time. Literally all my problems are with her she condescending and I get she deals with a lot of crazy patients but that’s my job as well(receptionist) and she is not efficient she’s rude and grumpy. I don’t know why they hold onto her. I’ve been going to Lourdes since I was 15 and it’s always been rude reception. Only one therapist is awesome, past therapist have told me that it’s so bad there they are all leaving the practice there I’ve had so much changes to my care plan that I just never want to return.

Sarah Glasscock

Not only do treat patients terribly, they must treat employees terrible also. It seemed like every three or four months I was receiving letters from my providers informing me that they are leaving and that I would be assigned a new provider. I only went there for ADHD medication management. Today I had an appointment that was the worst treatment I have ever received as a patient in my entire life. I think this place is likely to cause more mental health issues in patients than it actually treats.

Emily Britton

If I could make this a zero I would. I have never had good luck with Lourdes in the decade I’ve been going. I recently got a referral for a psychiatrist and they litterally never called me, and I called to check in and they never returned that call either. Imagine if I was in danger that would have been tragic not having access to help or even hearing back.

CYNTHIA LEDESMA

My son who has autism had me sit in a phone call with the counselor as he felt he wasn't catching cues over the phone but felt he was being belittled. He was definitely correct and I heard her say that he just needs to "grow up and do what adults do" She quit and ever since my son hasn't had a new counselor. It's been 7 months. Since then I've come to know that they do t hire professionals. It's just a way to get that state money.