Address: 41505 Carlotta Dr, Palm Desert, CA 92211, USA
Phone: +17603465420
Sunday: Open 24 hours
Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Christine Volk
I love this place for mom! Wonderful staff, beautiful grounds with great amenities!
John Crane Jr
Beautiful community. Staff is so friendly and helpful. Managed well.
The manager
As family members of a resident, It has been our experience that the Assisted Living Dept is understaffed and overworked with a nightime ratio of 30 residents to 1 staff caregiver. And during the day only 2 caregivers and 1 med tech .... not the reputation that Watermark Corp should be proud of. While these are the State minimums, Watermark should put these statistics in there fancy brochure.
Amanda Johnson
Horrible Care Recently an elderly Family member of mine was moved to this facility with a broken leg. While at the facility he began suffering from Hallucinations and Confusion. He had a major bladder infection that was never treated correctly. The wound care he received from a bed sore that he got while he was there was treated poorly. His full leg cast was filthy and covered in feces and we are not even sure if they ever noticed. Finally my mother fought to get him sent to the hospital to get his mental state checked out and when the hospital was ready to send him back to the facility he was no longer welcomed back. The hospital gave plenty of warning they wanted to release him and they waited until late Friday afternoon to respond. Don't let someone you care about go into this horrible facility, look at getting care elsewhere.
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