The Fountains at The Carlotta

Category: Retirement community in Palm Desert, California

Address: 41505 Carlotta Dr, Palm Desert, CA 92211, USA

Phone: +17603465420

Opening hours

Sunday: Open 24 hours

Monday: Open 24 hours

Tuesday: Open 24 hours

Wednesday: Open 24 hours

Thursday: Open 24 hours

Friday: Open 24 hours

Saturday: Open 24 hours

Reviews

Christine Volk

Aug 16, 2022

I love this place for mom! Wonderful staff, beautiful grounds with great amenities!

John Crane Jr

Aug 14, 2022

Beautiful community. Staff is so friendly and helpful. Managed well.

The manager

Dec 19, 2020

As family members of a resident, It has been our experience that the Assisted Living Dept is understaffed and overworked with a nightime ratio of 30 residents to 1 staff caregiver. And during the day only 2 caregivers and 1 med tech .... not the reputation that Watermark Corp should be proud of. While these are the State minimums, Watermark should put these statistics in there fancy brochure.

Amanda Johnson

Jan 11, 2014

Horrible Care Recently an elderly Family member of mine was moved to this facility with a broken leg. While at the facility he began suffering from Hallucinations and Confusion. He had a major bladder infection that was never treated correctly. The wound care he received from a bed sore that he got while he was there was treated poorly. His full leg cast was filthy and covered in feces and we are not even sure if they ever noticed. Finally my mother fought to get him sent to the hospital to get his mental state checked out and when the hospital was ready to send him back to the facility he was no longer welcomed back. The hospital gave plenty of warning they wanted to release him and they waited until late Friday afternoon to respond. Don't let someone you care about go into this horrible facility, look at getting care elsewhere.

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Questions & Answers

Are properties for sale?

Larry Kueneman | Sep 7, 2018
Hud Lee | Sep 6, 2020

Yes

US THIS FACILITY FOR HIGH SKILLED NURSING?

DANA WAGONER | Sep 7, 2018
Kimberly Roberge | Feb 8, 2022

Are you skilled nursing

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