Chase ATM

Katelyn Axtell

Chase is by FAR the worst bank I’ve ever had. I started with one of their military checking and savings accounts in June last year when I got off active duty and I’ve had nothing but issues with them since. They’ve put hold on my checks (keep in mind these are checks from the state, definitely not fraudulent) for 2 extra weeks without providing any reason why or telling me why they decided to keep me from paying my rent for 2 more weeks and earn me a late fee. This was by phone customer service AND the branch. Both provided absolutely no customer service and basically told me good luck. Every time you call chases customer service number, you’ll be stuck on hold for hours solving basic issues and talk to people who have no idea what they’re doing and spin you in circles for even longer, as well as provide false information. It seems to get any real issue solved you have to ask for a supervisor which takes even longer. They’ve allowed parties to charge my credit card unauthorized then denied my disputes even with evidence being provided the charge should not have happened, because it’s of course still making them a dollar and their interest on the purchase. Customer service is rude, will interrupt you, try to put words in your mouth and twist what you’re saying to make their claim or story work for Chase. Needless to say I’ve moved my money to Navy Federal, a bank who actually appreciates my service and doesn’t provide even 75% of the issues Chase has. I wouldn’t recommend them to anyone based off my experience.

Mustafa haidary

I have been twice on this location to close my business account with chase but they make excuses and want you to schedule appointment and I talk with one of the cashiers I request them to close my business account she said she can’t and referred to banker she she didn’t do it too when I asked them for manager they didn’t even bother to call him I m leaving for couple of months but they don’t care and not helpful at all I don’t recommend this location to anyone who want to speak to any banker because they don’t do it and it’s waste of time and energy coming to this location

Olav “ᚢᛚᚹ” Folland

Due to social distancing, the line was out the door but it moved remarkably fast.

andrew durkin

Service was competent ,quick and fine. The entrance is on the East Side. There is no point and trying the West side where there appears to be an entrance. Plenty of people wearing down parkas come to the ATM on Sunday and also it gives refuge to our homeless. It looked like an opportunity for a sound sleep so I did not disturb.