La Habra Animal Hospital

Omar Swellam

I would give this clinic 0 if I could. Terrible experience and gross incompetence on nearly every level. I took my cat in for a simple mass removal. Literally all it needed was just an excision, and yet they somehow managed to mess that up. They didn't remove it properly and it ended up growing back again. When I took my cat back in for them to fix their own mistake, they refused to admit any shortcoming on their end, and worst of all, they actually tried to argue that it's not a growth at all and we should just leave it be. Even though it was CLEARLY growing. After arguing with the doctor, Herrick, who was very condescending, abrasive and rude, the best they could do was basically charge me half price to redo the original operation. So, in the end, I ended up paying 1.5 times the money, my cat had to deal with the trauma of the operation and anesthesia TWICE, and I had to waste my time having to go back and forth for all that. TLDR; save yourself some time and money, and go somewhere else.

Carlos Ayala

The staff is very professional. I would reccomend calling and making an appointment, they get very busy and that is for a reason. Upon walking in they ask for your/your pet information and symptoms (if any). I have brought my 1 yr old puppy a few times to this location and Dr. Herrick is passionate and eager to share his knowledge. He clearly tells you his plan of action and is genuinely concerned for his patients. This place is busy because they deliver quality care, it is impressive the amount of animals they help in a day/week. Their pricing is fair, we are always happy/ relieved with their service.

Susan K

Last November, Dr Herrick operated on Megan , a 7 years old German Shepherd to remove a soft tissue on her left foot. Doctor & his staff took good care of her. The price is really decent. However in March, the cancer was rapidly spreading It is really heartbroken seeing her suffer. I took Megan to Dr. Herrick to put her to sleep. He was very concern & wanted to save her life. I declined any treatment because I knew that it was the late stage. Dr Herrick took the lung X-ray for free & showed me .He comforted me that I did nothing wrong. It was a right decision. That really help me feel not so guilty. I really miss Megan. A few weeks later I even received a sympathy card from the doctor. He is very professional, caring & full of love not only to the pet but also to the family. I highly recommend Dr Herrick & his team.

Nora

If you can find any other vet clinic, by all means go there instead. My cat died from getting neutered here. He was healthy, no issues. They called me and told me he was having a seizure and foamed at the mouth and died. Tried blaming it on an existing heart condition that was non existent. If he had anything wrong with him they would've known about it since I had taken him to get his shots and checkups there too. If I could give this 0 stars I would. I should've gone with my gut when I was dropping him off something didn't feel right but I thought it was just nerves. Never again am I making that mistake. They knew what they did, even gave me two kittens they had up for adoption as a sort of compensation.