ATM (Wells Fargo Bank)

Amanda Dietrich

I went in for a simple need and Jeanette was so rude and seemed so bothered that she had to help me that I was taken aback. During the entire transaction she talked down to me, even asking if “I even had a debit card to this bank.” As if I …This is not the customer experience we strive for, and I hope you'll accept my sincere apology. To ensure I can forward your concerns to the appropriate team, please email me at [email protected] with your full name, phone number, and address (no account numbers). Be sure to also include your Google username and the Wells Fargo branch location you posted a review on. -Jessica, Wells Fargo HL Social

B J

Drive thru

Leonora Bilello

Yesterday on my way to work , I passed the branch on Jamaica Blvd. no one was at the drive thru, so I decided to pull up and make a quick deposit of $50.00. I passed the money, deposit slip and ID to the teller. Next to me another customer …I can understand how frustrating this must have been, Leonora. To ensure I can forward your concerns to the appropriate team, please mention your review and Google username in an email to [email protected] (no account numbers). I apologize for the experience and look forward to discussing this further. -Shannon, Wells Fargo HL Social