Ashley

Angela Vega

Shaun Daniels helpless pick out something for living room. He did a wonderful job. The only thing is we live in Philly. We found out he will only get half credit for this sale! What a bummer, it cost too much to have it shipped all this way! Sorry but all the credits should go to you!

myxlvr

Nice workers, very kind professional and lovely. Horrible delivery although. I ordered a bedroom set expecting it to take 4 weeks to 4 months as they said but it had taken maybe 6 or7. By the time it did come they delivered it without the screws to it so we had to send it back three days ago and now are waiting for them to hopefully send it asap WITH the screws.

ChristiAnne Smith

Purchased a sleeper sofa, loveseat, & matching ottoman four years ago. Delivery was delayed for a week & when received one of the legs on the sofa had to be replaced. Over time the bottom cushions show wear far too quickly - even with daily rotation and have lost their firmness, the rear cushions need extra stuffing. And the ottoman - with its top cushion over an inch off-center looks lopsided. Also staples and nails have started to protrude. Overall we're very disappointed with the quality and craftsmanship of their furniture. We will not be repeat customers nor do we recommend Ashley Furniture to friends and family.

Mackenzie Peifer

I would never buy furniture from Ashley’s again. The furniture they sent me was severely damaged on the inside but you couldn’t tell from the outside. We didn’t notice for a while because we didn’t use the furniture for months. We were still within our warranty period when we turned it in but they will not correct the situation. The technician they sent did his best to repair but said the repairs were not up to company standards and there was nothing he could do. I was told they would call me in three days, I got a call six business days later. Ashley’s will not take credit. I’ve submitted a request to talk to a manager and they were supposed to call within three days but I still have not received a call five business days later. I’ve called them countless times since this all started and there is never anyone who can help with my situation. Their customer service is terrible. One person told me I should have reported it in “the first month or two” and the next told me it would have had to be within three days of delivery. I recommend buying furniture anywhere else but Ashley’s.