Care Resource Community Health Centers

Lucia Prado

I can’t attest what it’s like to go to the actual Care Resource clinic but I can just assume it’s not great considering I can barely get in touch with anyone for an appointment. After calling for 5 days, having my name and number written down, no one gets a hold of you when you need to schedule an appointment. They have a list of their doctors and therapists online for Miami Beach and within your own insurance companies and when I finally was able to speak to someone after calling all week they tell me the people I asked for either are not taking clients or are in another office. Then they offered others and when I ask who is in Miami Beach they state no one is. They should amend their websites to reflect there is no assistance in Miami Beach and maybe pick the phone up a bit more to assist people who are trying to get in touch. It was definitely a waste of time trying to get in touch. When someone finally answered, they lacked customer service skills and any ounce of kindness on the phone. Disappointing experience

Carlos Rojas

Horrible Medical Center. I dont know how are they legally allowed to operate and offer medical services. Very disturbing facility

GLADYS GALO

Honestly if I had to put no stars I would but need to be able to write my experience. I am sorry this is the worst clinic ever to go to! Like is so simple to make a appointment but not even that the front desk can do !!!! I was seeing Doctor kraus started with her back on 8/2021 first time I went normal check up called On September for results to find out they had lost my lab work and paps smear. I had got a allergic reaction that week when I called to see if can get a appointment. No appointment but no biggie did virtual appt. Now doctor who saw me was different but I did get seen and sent medication. Once I asked for a letter to excuse work because I Didn’t go to work they made me go the location to get a paper no email. Once go there 2 times not once but twice the rude front desk lady said she can’t give me nothing. That is the doc and couldn’t help me and he already left!!! Now I called back on Nov to redo paps and Lab work. Once going in my appt had been cancel. No one knows why. I try one more time in January after the holidays they set my appointment up at 9 am. Again called the day before to confirm appt since called 2 weeks ahead asked for PTO at my job. And again no one knew why but I was not scheduled. What a waiste of time !!! Playing with ppl health and time !!! Not cool at all !!! Someone should do something about this !!! Like you suppose to feel safe and comfortable with your doctor and this ppl make it a horrible experience. Def not going again looking for a new PCP.

Knj Solis

Super impressed with the dental department from Care resource little Havana. Excellent customer service! Elliot the manager was friendly and was able to fit me in promptly . Dr.Casas, took care of my toothache painlessly. Friendly team and clean, I recommend.