Albion Animal Center

Steven Driver

PLEASE READ ENTIRE REVIEW THIS COULD HAPPEN TO YOU...We had the worst experience with this vet. We had 3 visits over 5 weeks for a limp. Visit #1 X-rays were taken and a diagnosis of a possible bone tumor and we were told testing for this condition was extremely painful and expensive and his leg may have to be amputated, we were devastated. Visit #2 Dr said she thought she rushed to a tumor diagnosis and said it could be a possible bone infection. Each visit came with an exam that totally did not address a large lump on his side. Visit #3 at our request X-rays of the lump were taken. The Dr came in, showed the x-rays to us and pointed out that there was a mass in the abdomen that was obscuring his critical organs and was very close to his heart, treatment....Quality of life care until we were ready to euthanize. We were heartbroken. We weren't ready to give up. We had Albion refer us to Medvet in Akron, OH to see if the large mass could be removed and save his life. Within 10 minutes Dr at Medvet diagnosed a ruptured CCL for the limp and a fatty lipoma for the mass and said it was not affecting anything internally and shouldn't be worried about. In disbelief we had an Ultrasound performed, all of his organs were healthy. The doctor and Radiologist at Medvet looked at Albion's X-rays and could find no internal mass! Human's make mistakes, but 3 mistakes in 3 visits that could have cost a perfectly healthy dog his leg and possibly his life is unacceptable. When we spoke to Albion they did admit mistakes were made and did refund us roughly half of the money that we spent. We shutter to think if we would have followed Albion's advice. While they did give treatment options, if the diagnosis is wrong then those options would be wrong as well. We are currently scheduled to have his surgery for the knee in Akron and he will not ever be returning to Albion Animal Center.

Beth Sito

This is the BEST vet I have ever taken my animals to. I was completely blown away by the amount of caring and patience. Highly recommend. PS... those that are complaining about prices, the vet I just transferred from charged over double what this vet office did for services. These fees are reasonable.

Kristy Lehmann

Albion Animal Center is a wonderful Vet Clinic; anytime I required same day service, they always managed to squeeze me in. On the busier days when I needed an emergency visit as my cat had had a seizure and disparately required needed an emergency visit and they said to bring my pet directly in and they would squeeze him into the schedule but there would be a $60 emergency visit fee. Unfortunately my cat's situation was a negative outcome and we had to euthanize which I wasn't prepared for but the vet was very good about explaining my options and he was going to suffer if I din't euthanize him. They were very caring and empathetic as I held him through the whole process and after she confirmed his heart had stopped I sobbed for about 10 minutes before I could lay him back down on the table and leave. They did not rush me out of the room. When I came out of the room, several staff were standing there and asked me if I needed a ride home because I was so very upset. About a week later I received a sympathy card from all the staff and the vet who left me a note that my cat had had a good mother and that put me at ease that I did make the right decision in euthanizing him and putting him out of misery. They were wonderful. My mother also takes her little guy there and for both of us, they always got in even when it was a last minute issue OR I had an emergency situation.

Lori Lasher

I was visiting my folks in Cranesville from outside Philly and both my chihuahuas needed emergency vet care!! Albion Animal Hospital was a lifesaver. They were so kind and fit us in on an emergency basis even though we had never been there …Lori - Thank you for your wonderful review! We are so glad we were able to help in your time of need.