Firehouse Subs Janesville

James Bessert

First time trying Firehouse Subs, and it was a great experience. The staff was very friendly and helpful, and the food was very good. We will definitely be stopping again.

Kevin Keip

Manager was super friendly and did an excellent job explaining the rewards points system the have. Great customer service.

alyssa h

The food at firehouse is great every time, but the reason I’m giving it 2 stars is because of the uncomfortable times I’ve had there as a woman. Each and every time I order my food when a man named KJ (I’m pretty sure that was the name on his tag) is working he has looked down at my cleavage multiple times without trying to hide his stares. Really disappointed that nobody has talked to him about his creepiness towards young girls.

Ashley Maves

If I could give this place 0 stars I would. We were the only people in the restaurant when we ordered. Slowly other people started coming in, and there were maybe 7 of us total there. We sat for 30 minutes waiting for our food before we asked for a refund. The cashier didn't know how to give a refund so they received $23 of our money for free. The place was absolutely filthy. I heard one of the people behind the counter say "easy on the lettuce, that's all we have right there" and it was brown and gross. **Update. I did speak with the general manager who was very professional and apologetic. He offered us a refund.