Iowa Department of Health and Human Services - Council Bluffs

Category: State government office in Council Bluffs, Iowa

Address: 417 E Kanesville Blvd, Council Bluffs, IA 51503, USA

Phone: +17123285661

Opening hours

Sunday: Closed

Monday: 8AM–4:30PM

Tuesday: 8AM–4:30PM

Wednesday: 8AM–4:30PM

Thursday: 8AM–4:30PM

Friday: 8AM–4:30PM

Saturday: Closed

Reviews

Kiristina Jok

Apr 11, 2022

Worst place ever!!!!!!!! Nebraska is wayyyyy better hands down when it comes to helping people I had a lady telling me she never received my paper work and I remember bringing so much paper work in that office it’s like they don’t communicate with one another and every question you ask them they seem confused so my question is what’s the point of you working there and y’all barely give good answers to customers worst place ever honestly really disappointed this place needs better workers that know what there doing

Patricia Fanning

Jan 21, 2020

Did not answer phone three days sad.To report the criminal activity. Of two of the people receive disability and medical food stamps. Of Karla Zimmerman who now lives as and with a felon for drugs federal .. They robed my home stood very thing I owned and my meds that if I didn't take them I could of died. . Thousands of dollars in jewlery. At least 15- 20,000. Taken and also my insurance company is taking Carla Zimmerman and her boyfriend also felon. On paper now Joe McGhee of Manama in Iowa. She and he deal drugs. Stolen bike ECT.

Micheal Reese

Mar 10, 2019

Wasted my time and money. Unable to help me with my work's requirements. I was in need of SAP and just wish that they knew that too... I came here of my own will to get the ball rolling to be hirable for transportation employment. All because I messed up and assumed that 37 days or so would be long enough to wait after enjoying an unmentionable that's legal a couple states away.. ultimately it IS all my fault, but c'mon people, know that you can't help me for transportation employment before I complete your flippin program!

rick daniels

Dec 8, 2017

Child protective services is most crooked Establishment I've came across they let the horribleParents keep there children and they rip the good parents right away let alone keep a record of wins and losses of termination of parental right cases like a football Team Wow heartless and how can they live with them self's. Let alone had 3 seperate boys town workers come off the clock to my residence to inform me they put in 2 weeks notice in becuase they could not be in courtroom to witness my rights ripped away when my daughter & i have such a amazing bond & me being such a amazing father. Btw DUSTY SLEEZE BALL SHIPLEY WAS THEE CASE WORKER

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Questions & Answers

How do I sign up for food stamps for my son and I??

Amber Buman | Sep 7, 2019
Thomas Roundtree | Sep 7, 2019

Amber, If you can go online (either at home or at the CB LIBRARY).. you can sign up there. If not go to the DHS office in Council Bluffs and they can help you file a paper application.

Fax Number need it to fax something in?

Mike Otto | Sep 7, 2019
Iowa Department of Health and Human Services - Council Bluffs | Sep 7, 2019

Google doesn't allow us to enter a phone number in the answer to questions. We have just created a post that lists the statewide fax number for Income Maintenance. You can also search the DHS website for income maintenance fax number and look at the information for Polk County. The fax number is the same across the state.

Once you get approved for medicade when do you get your card?

Michelle Maher | Sep 7, 2018
Erinn | Sep 7, 2018

Within 10 days

How do we set up an Able account for our special needs son?

Nadine Fontaine | Sep 6, 2021
Tracie Pruett | Sep 6, 2021

That's a question you would need to direct to a Social Services representative.

Does this establishment have a drop box?

Sheri Mutum | Sep 7, 2019
Kay Rockwell METHENY | Sep 7, 2019

Yes

How long after you apply for food stamps on line do you here from someone

Wanda Vogt | Sep 7, 2019
Iowa Department of Health and Human Services - Council Bluffs | Sep 7, 2019

Normally you will hear from DHS within 2-3 weeks. If you do not receive an update please call the Food Assistance Changes phone listed on the Directory of Iowa Government information for Department of human Services. You can also find the phone number by searching on Iowa.gov for Food Assistance Changes.

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need fax number

Yvonne Morales | Sep 7, 2018
Michelle Schafer | Sep 7, 2018

Have to call them

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