Memorial Pembroke 24/7 Emergency Care Center

Daysi C Galvez

Please avoid this Urgent care! I came with my husband because he have an ear infection, around 11:30 pm on 07/03/22 he couldn’t hear anything I was assisting him, the receptionist was extremely rude, she was acting like she was in a bad mood, we approach to desk and she didn’t even said good evening, she asked my husband are you the patient? He said not, then I told her he’s the patient, she said you can be here without a mask with an bad attitude, she even call the security how couldn’t understand here , I was like seriously… is Sunday 11:30pm, we came to emergency room because we are having an emergency and you are giving me atitude interested have empathy and offer one face mask ? Really Baptist and south Miami hospital even make you change the mask and offer you one ! People like this should not work in this place ! Horrible first impression, I will never comeback here again!!! Simple thing can be results easy !

Kay Fleurimond

I walked in there and I told the lady at the desk about the pain I was having she was very helpful and called Code 1. Then a elderly man came and some white lady in a black suit came out to help I guess. She told the paramedic nurses to help the elderly man before me. That’s so not right and unprofessional. It was like the hell with me he goes first. So I walked out. You don’t ever have to worry about me coming back there.

Denise Dubois

After visiting this urgent care several times, I have had no issues until now. The facility itself is deceitful to any patient thinking they are waling in an urgent care that is now billing as both! I am beyond exhausted with the way the billing is. I was charged an urgent care facility charge and billed my urgent copayment for urgent care service and hours. I payed upfront to only receive a level 3 emergency room charge when nothing was done except the doctor looked at me and confirmed it was a pink eye. This is deceitful and high way robbery. The name should immediately be removed and not advertise as Urgent Care! Absolutely horrible to the patients! I would give zero stars if I could. Spoke to the physician assistant and nothing but attitude.

joey dee

I'm not a easy reviewer and feel that I'm a little to Honest most time. I also work in a industry which is constantly reviewed. Sometimes it stings. Hospitality industry. I would like to do a review for Dr Eric Hofmeister,DO & his nurse Danielle. I'm mean just wonderful. From the beginning staff to the actual Doctor and nurse. They diagnosed me properly and and gave me the proper medication. The facility was clean well organized and just plain friendly I was extremely surprised I don't usually use this location. I found myself in need at 3 a.m. in the morning the Urgent Care. I was suffering from a major gout attack. I could not use my hands and my fingers work crippling. I'm now typing this thanks the doctor and his nurse. I like to say thank you again for your kindness and your wonderful bedside manners appreciate it.Joey